What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Volvo XC60

No clear pattern

46.4% of complaints about the 2023 Volvo XC60 arrived in its first year of service. That is an unusual figure for a 2023 vehicle, but with only 84 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is electrical system (19 complaints), typically at 8 mo or about 400 miles.

Complaints
84
Median age at failure
1.2 yr
Median mileage
400 n=5
Crash / fire / tow
6% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
19 reports · 400 mi
8 mo
0%

Safety recalls — NHTSA campaigns

25V908000 2025-12-23
Back over prevention:software

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

25V282000 2025-05-08
Back over prevention:software

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

23V188000 2023-03-22
Electrical system

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

23V012000 2023-01-19
Service brakes, hydraulic

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

A reduction in brake support functions can increase the risk of a crash.

22V793000 2022-10-20
Engine and engine cooling:engine:engine control module (ecu/ecm)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 4 mo in service
Problem with the 12v batteru charging faulty. Took to it the dealer but said its common with undriven vehciles. My car sat in the garage for 1day and got this error message when started for a trip. Speed has been limited to 3mph. Not able to use the car. Searched and verified lot of fourms about volvo this is know issue with xc60B5 engines. But dealers are nt acknowledging this issue.
Electrical system mileage not reported 7 mo in service
I've had my Volvo for 6 months and two weeks ago I started getting warning alerts that the braking system, lane departure system and other electrical systems were having issues (the doors wouldn't lock and car wouldn't start). I've taken the car to the Volvo dealership 3 times and they have been unsuccessful in determining what the issue is. There is something wrong with the software and a software update that was installed on my car at the first service visit (when this began happening 2 weeks ago).
Electrical system mileage not reported 9 mo in service
After not driving for several months, both batteries in my 2023 XC 60 failed to function. Volvo replaced both batteries. Two weeks later, the car did not recognize the key. The dealer replaced the smaller battery for a second time and updated the software. At the moment, it still works.

Other XC60 model years

20232022201620132012

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