What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Audi Q7

Typical pattern

5.6% of complaints about the 2017 Audi Q7 came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 7.0 yr in service. The most-reported system is exterior lighting (133 complaints), typically at 7.8 yr or about 67,000 miles.

Complaints
408
Median age at failure
7.0 yr
Median mileage
34,000 n=111
Crash / fire / tow
4.7% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Exterior lighting
133 reports · 67,000 mi
7.8 yr
0%
Engine
60 reports · 57,000 mi
7.2 yr
3.3%
Electrical system
53 reports · 64,000 mi
6.8 yr
5.7%
Suspension
32 reports · 6,700 mi
7.5 yr
0%
Other
30 reports · 16,800 mi
5.6 yr
13.3%
Steering
19 reports · 32,300 mi
4.8 yr
15.8%
Fuel / propulsion
17 reports · 5,000 mi
6.4 yr
0%

Safety recalls — NHTSA campaigns

20V149000 2020-03-16
Steering

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

A sudden loss of loss of steering control may increase the risk of a crash.

19V035000 2019-01-16
Fuel system, gasoline:fuel injection system:fuel rail

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

A fuel leak in the presence of an ignition source can increase risk of a fire.

16V955000 2016-12-29
Seat belts:pretensioner

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

16V648000 2016-09-08
Steering:electric power assist system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

16V641000 2016-09-06
Seats:mid/rear assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

16V642000 2016-09-06
Electrical system:software

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

16V519000 2016-07-08
Air bags:frontal:sensor/control module-inactive

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Air bags that deploy with excessive force may increase the risk of injury.

In owners’ own words

Other 10,000 mi 1.1 yr in service
AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF "EXPLODED", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE. AND IT SAID A LOUD NOISE WHEN IT HAPPENED, AND I AM SURE THAT WOULD HAVE CREATED ISSUES DRIVING 60 MPH, WHICH I DID 10 MINUTES EARLIER.
Other 17,500 mi 1.2 yr in service
I STARTED MY CAR AND SAW AN AMBER LIGHT WITH AIRBAG ICON AND GOT ALERT THAT THE "SAFETY SYSTEM MALFUNCTION". THERE IS A BLINKING RED ICON THAT I GET WHILE DRIVING RELATED TO THE DRIVER ASSISTANCE. I LOOKED UP MY VIN FOR TAMARA INFLATOR BUT DOES NOT MATCH.
Other 5,000 mi 2.2 yr in service
OUR Q7 IS LESS THAN A YEAR OLD. I SMELL GAS WHEN I PARK THE CAR EVEN AFTER A SHORT DRIVE OF ABOUT 3 MILES. THE IDI SERVICE HAD SAID THAT THIS WAS RELATED TO VACUUM PUMP AND FIXED IT LAST WEEK. I STILL SMELL GAS AND I AM CONCERNED WITH SAFETY. I SAW PREVIOUS MODELS HAVE BEEN RECALLED DUE TO POTENTIAL FIRE DUE TO GAS LEAK AND I AM WORRIED THAT THIS MIGHT BE THE CASE WITH 2018 MODELS AS WELL.
Suspension 4,621 mi 1 mo in service
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.

Other Q7 model years

20212018201720082007

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