What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Audi Q7

Typical pattern

8.9% of complaints about the 2018 Audi Q7 came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is engine (38 complaints), typically at 7.1 yr or about 20,000 miles.

Complaints
180
Median age at failure
5.8 yr
Median mileage
15,000 n=44
Crash / fire / tow
6.7% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
38 reports · 20,000 mi
7.1 yr
2.6%
Exterior lighting
23 reports · 84,901 mi
7.3 yr
0%
Other
19 reports · 14,500 mi
3.3 yr
10.5%
Electrical system
16 reports · 15,000 mi
5.4 yr
6.2%
Suspension
16 reports
6.5 yr
0%

Safety recalls — NHTSA campaigns

20V658000 2020-10-27
Structure:body:roof and pillars

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

20V149000 2020-03-16
Steering

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

A sudden loss of loss of steering control may increase the risk of a crash.

19V035000 2019-01-16
Fuel system, gasoline:fuel injection system:fuel rail

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

A fuel leak in the presence of an ignition source can increase risk of a fire.

In owners’ own words

Electrical system 5,000 mi 9 mo in service
WHEN CAR IS PLACED IN REVERSE A "P" OR PARK IS STILL DISPLAYED IN THE INSTRUMENT PANEL. THIS HAS HAPPED SEVERAL TIMES. AUDI SERVICE WAS PROVIDED PICTURES AND VIDEO OF OCCURRENCES AND THEY SAID THEY WOULD GET BACK TO ME. THEY NEVER DID. ALSO NOW HAVE SOS MALFUNCTION WARNING DISPLAYED. CAR ONLY HAS 7K MILES ON IT.
Electrical system 1 mi 1.0 yr in service
WHILE IN REVERSE BACKING UP, THE BACKUP CAMERA UNPREDICTABLY REVERTS TO USELESS "GRAPHIC" MODE DESPITE REPEATEDLY BEING SET TO "CAMERA" MODE. CHANGING THIS SETTING WHILE BACKING UP IS DANGEROUS, DISTRACTING AND UNPREDICTABLE. SOMETIMES IT WORKS CORRECTLY AND STAYS IN CAMERA MODE, OTHER RANDOM TIMES IT REVERTS TO GRAPHICS MODE. THIS IS A KNOWN DEFECT OF MOST 2018 AUDI VEHICLES AND HAS BEEN UPDATED IN LATER RELEASED VEHICLES, BUT NO UPDATE TO EXISTING VEHICLES HAS BEEN OFFERED.
Electrical system 15,000 mi 1.6 yr in service
AUDI HAS A PRE SENSE FEATURE THAT WILL AUTOMATICALLY SLAM ON THE BRAKES. IT FAILS CONSTANTLY AND SLAMS ON THE BRAKES AT VARIOUS TIMES. SO FAR IT HAS BEEN AT SLOW SPEEDS, BUT SOMEONE IS GOING TO GET KILLED BY THIS FEATURE. THERE IS NO WAY TO AUTOMATICALLY TURN IT OFF, AND IT TURNS ON EVERY TIME YOU RESTART THE CAR
Other 50 mi 10 mo in service
REVERSE BIRDS EYE CAMERA OFTEN FLIPS TO A DIFFERENT MODE AND YOU NEVER KNOW WHAT CAMERA VIEW YOU WILL GET. HAPPENS ONCE OUT OF EVERY 2-5 REVERSES. THIS IS A SAFETY-RELATED DEFECT DUE TO THE UNPREDICTABILITY OF THE STATE OF YOUR BACKUP CAMERA. I MUST THEN GO THROUGH A MULTI STEP PROCESS TO REVERT IT BACK. THIS APPEARS TO AFFECT NEARLY EVERY AUDI WITH THIS OPTION SOLD IN THE 2018 MODEL YEAR.

Other Q7 model years

20212018201720082007

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