What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Buick Encore

Typical pattern

9.8% of complaints about the 2014 Buick Encore came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 6.3 yr in service. The most-reported system is engine (25 complaints), typically at 6.9 yr or about 71,350 miles.

Complaints
92
Median age at failure
6.3 yr
Median mileage
53,000 n=57
Crash / fire / tow
14.1% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
25 reports · 71,350 mi
6.9 yr
12%

Safety recalls — NHTSA campaigns

17V437000 2017-07-10
Air bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without th

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

16V651000 2016-09-08
Air bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment o

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

14V446000 2014-07-23
Seats

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

14V417000 2014-07-02
Equipment:electrical

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

In owners’ own words

Engine mileage not reported 4.8 yr in service
BATTERY WEST EVEN A YEAR OLD AND IT WENT OUT. DEAD. COOLANT WAS LEAKING. BUT WASN'T LEAKING AT FIRST. I BELIEVE THEY DAMAGED IT. WHEN WE TOOK IT FOR CHECK UP THE SAME WARRANTY WAS GOING OUT AND THEY SAID WE WILL MAKE SURE EVERYTHING IS WORKING. THEY JUST HALF FIX EVERY THING AND GOT THE MONEY. THIS IS A LEMON.COOLANT LEAK AND CONDITIONING STILL DON'T WORK.WHAT DO YOU DO.JUST
Engine 62,374 mi 5.0 yr in service
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHEN THE CONTACT TURNED OFF HER VEHICLE, THE COOLING FAN KEPT RUNNING AND CAUSED THE BATTERY TO DIE. THE VEHICLE HAD TO BE TO RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER (ALLEN TILLERY AUTO, 4573 CENTRAL AVE, HOT SPRINGS, AR 71913, 501-881-4160) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN RELAY WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 62,374.
Engine 85,000 mi 5.3 yr in service
CRACKED VALVE COVER FIRST OCCURRENCE WAS AUGUST OF 2017. THIS WAS REPLACED UNDER WARRANTY. SECOND OCCURRENCE HAPPENED JANUARY 6,2019. THIS OCCURRENCE CAUSED MULTIPLE FAILURES AND COST ME $727 TO HAVE REPAIRED. SYMPTOMS WERE NOTICEABLE OFF SHIFT POINTS DUE TO LACK OF POWER AND TOO MUCH AIR TO TURBO . ALSO A SURVIVING OF THE ENGINE WHEN GOING UP STEEP HILLS . THIS IS A KNOWN ISSUE AS BOTH TIMES THE DEALER KNEW WHAT THE PROBLEM WAS AND HAD PARTS ON HAND TO FIX . I TOOK VIDEO OF BOTH TIMES FOR MY RECORDS.

Other Encore model years

2019201820172016201520142013

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