What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Buick Encore

Typical pattern

2.9% of complaints about the 2017 Buick Encore came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is engine (35 complaints), typically at 7.3 yr or about 29,000 miles.

Complaints
136
Median age at failure
5.8 yr
Median mileage
33,000 n=68
Crash / fire / tow
20.6% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
35 reports · 29,000 mi
7.3 yr
17.1%

Safety recalls — NHTSA campaigns

17V437000 2017-07-10
Air bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without th

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

16V651000 2016-09-08
Air bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment o

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

In owners’ own words

Engine 4,000 mi 1.5 yr in service crash / fire / tow
CAR WAS PARKED ON LEVEL GROUND OUTSIDE HOME. ATV ACCIDENTALLY RAN INTO REAR BUMPER OF CAR (HAD MOVED APPROXIMATELY 10 FEET). CAR ROLLED AWAY AND ENDED UP ROLLING DOWN A SMALL HILL, JUMPING A DITCH AND RESTING ON ANOTHER HILL. CAR MOVED APPROXIMATELY 300 FEET PRIOR TO COMING TO A STOP. WHEELS WERE NOTED TO BE TURNING AND ROLLING NORMALLY AND CAR HAD MINIMAL RESISTANCE TO MOVING. CAR WAS IN PARK WITH SECURE BREAK WHEN WE ARRIVED AT CAR.
Engine 8,000 mi 2.5 yr in service crash / fire / tow
THIS VEHICLE HAD LESS THAN 8,000 MILES ON IT AND HAD ONLY BEEN SERVICED ONE TIME BY THE DEALER (OIL CHANGE IN MAY 2018) THE ENGINE CAUGHT ON FIRE AND CONSUMED THE ENTIRE FRONT END OF THE VEHICLE. THE DRIVER WAS IN THE DRIVE THROUGH LANE OF A KFC RESTAURANT WHEN THE CAR CAUGHT ON FIRE. 03 MY 89 YEAR OLD MOTHER-IN-LAW WAS DRAGGED FROM THE CAR TO SAFETY BY 2 BYSTANDERS BUT COULD HAVE VERY EASILY BEEN KILLED. HAVE THERE BEEN ENGINE FIRE ISSUES WITH THIS VEHICLE? A CAR WITH LOW MILES THAT WAS SERVICED BY THE DEALER SHOULD NOT SPONTANEOUSLY ERUPT INTO A FIREBALL.
Engine 12,000 mi 2.6 yr in service crash / fire / tow
MY 2017 ENCORE BURST INTO FLAMES. I ARRIVED TO WORK AFTER LUNCH, I PARKED AND TURNED OFF THE IGNITION AND I SEE SMOKE COMING FROM UNDER THE HOOD OF MY CAR. I PAUSED JUST A MOMENT TO SEE IF IT WAS GOING TO STOP BUT IT GOT WORSE VERY FAST. I GRABBED MY PURSE AND JUMPED OUT OF THE CAR AS THE FRONT END CLOSEST TO THE WINDSHIELD WAS BECOMING ENGULFED IN FLAMES. I IMMEDIATELY CALLED 911 BUT BY THE TIME THE FIRE DEPARTMENT ARRIVED, IT WAS TOO LATE TO SAVE THE CAR.

Other Encore model years

2019201820172016201520142013

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