What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Buick Lacrosse

Typical pattern

7.5% of complaints about the 2013 Buick Lacrosse came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 7.0 yr in service. The most-reported system is electrical system (54 complaints), typically at 6.8 yr or about 63,000 miles.

Complaints
200
Median age at failure
7.0 yr
Median mileage
62,000 n=123
Crash / fire / tow
7.5% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
54 reports · 63,000 mi
6.8 yr
14.8%
Engine
30 reports · 65,500 mi
7.1 yr
0%
Suspension
27 reports · 59,000 mi
8.6 yr
3.7%
Steering
24 reports · 64,941 mi
7.8 yr
4.2%

Safety recalls — NHTSA campaigns

21V00F000 2021-12-22
Suspension:rear

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and brea

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

21V633000 2021-08-12
Suspension:rear

General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road de

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

20V764000 2020-12-21
Suspension:rear

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

13V173000 2013-05-06
Electrical system

General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.

If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

13V097000 2013-03-15
Power train:automatic transmission

General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.

If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

In owners’ own words

Electrical system 4,000 mi 5 mo in service
VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR
Electrical system 2,000 mi 3 mo in service
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE BACK UP CAMERA WAS EXTREMELY DIM AND IT WAS DIFFICULT FOR HIM TO SEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR
Electrical system 9,000 mi 11 mo in service
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF
Steering 4,000 mi 5 mo in service
VEHICLE ENGINE LIGHT (MALFUNCTION INDICATOR LAMP) CAME ON; 5 MINUTES LATER CHARGING SYSTEM LIGHT CAME ON WITH WARNING THAT "CHARGING SYSTEM NOT WORKING". SHORTLY THEREAFTER, POWER STEERING WENT OUT AND THEN ABS LIGHT CAME ON AND THEN CAR SHUT DOWN COMPLETELY. AFTER READING COMPLAINTS ABOUT 2012 BUICK LACROSSE LOOKED IN ENGINE COMPARTMENT AND FOUND THAT THE SERPENTINE BELT WAS SHREDDED. VEHICLE BEING TOWED TO DEALER IN MORNING. *TR

Other Lacrosse model years

201320122011201020092008200720062005

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