What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Cadillac Deville

Typical pattern

12.5% of complaints about the 2002 Cadillac Deville came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 8.0 yr in service. The most-reported system is electrical system (44 complaints), typically at 12.6 yr or about 80,000 miles.

Complaints
216
Median age at failure
8.0 yr
Median mileage
63,000 n=156
Crash / fire / tow
15.7% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
44 reports · 80,000 mi
12.6 yr
13.6%
Air bags
23 reports · 84,000 mi
12.0 yr
34.8%
Engine cooling
22 reports · 46,000 mi
4.8 yr
0%
Engine
17 reports · 100,000 mi
12.1 yr
5.9%
Steering
16 reports · 72,000 mi
12.7 yr
25%

Safety recalls — NHTSA campaigns

14V355000 2014-06-23
Electrical system:ignition

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may caus

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

03V238000 2003-07-01
Fuel system, gasoline:storage:tank assembly

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

02V227000 2002-09-05
Seat belts:front:retractor

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

02V222000 2002-08-09
Air bags:frontal

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

02V067000 2002-03-06
Steering:gear box (other than rack and pinion)

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

In owners’ own words

Steering 46,000 mi 5.8 yr in service
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A VIBRATION COMING FROM THE STEERING COLUMN. AS THE SPEED INCREASED, THE VIBRATION WORSENED AND THE STEERING WHEEL WOBBLED. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY IDENTIFIED THE FAILURE, BUT DID NOT OFFER A SOLUTION. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 49,000.
Steering 26,000 mi 3.3 yr in service
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHEN HE PARKS HIS VEHICLE, THE STEERING COLUMN SPORADICALLY LOCKS AND BECOMES EXTREMELY DIFFICULT TO UNLOCK. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE MAY BE CAUSED BY A PIN IN THE STEERING COLUMN, THE IGNITION, AND THE CYLINDER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED IMMEDIATELY AFTERWARDS. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 69,343. UPDATED 02/12/08. *LJ THE FRONT DOORS WOULD NOT OPEN
Steering 60,000 mi 7.2 yr in service
FRONT WHEEL BEARINGS HAVE DANGEROUSLY FAILED PREMATURELY TWO TIMES IN 113,000 MILES. FAILED DANGEROUSLY AT 60,000 AND 113000 MILES. THIS RESULTED IN FRONT WHEEL SHIMMY (SHAKING STEERING WHEEL EXCESSIVELY) AT HIGH SPEEDS AND AT ALL TIMES WHEN BRAKING. FELT LIKE I WAS LOOSING BRAKES WHEN BRAKING DOWN A HILL. WHEN CAR IS JACKED UP WHEEL ROCKED BACK AND FORTH ABOUT 2 INCHES. SEEMS TO ME THAT THIS IS A COMMON PROBLEM ON GM CARS THAT USE THE CARTRIDGE TYPE OF WHEEL HUB BEARING ASSEMBLIES AS INDICATED BY NUMEROUS POST ON THE INTERNET AND MY PERSONAL EXPERIENCE AS AN AUTO MECHANIC. *TR
Engine cooling mileage not reported 8 mo in service
THE VEHICLE STUMBLES/HESITATES AND THEN STALLS REPEATEDLY. COINCIDENTALLY THIS HAS HAPENED THREE TIMES AFTER FILLING THE FUEL TANK WITH GAS AFTER THE VEHICLE HASN'T BEEN DRIVEN FOR A DAY.*AK

Other Deville model years

20052004200320022001200019991998

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