What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Cadillac Deville

Typical pattern

2.8% of complaints about the 2004 Cadillac Deville came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 9.9 yr in service. The most-reported system is electrical system (51 complaints), typically at 10.7 yr or about 68,500 miles.

Complaints
211
Median age at failure
9.9 yr
Median mileage
69,940 n=174
Crash / fire / tow
13.3% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
51 reports · 68,500 mi
10.7 yr
7.8%
Steering
37 reports · 68,872 mi
7.8 yr
5.4%
Visibility
31 reports · 50,000 mi
6.9 yr
6.5%
Air bags
25 reports · 80,000 mi
10.6 yr
48%
Engine
17 reports · 107,000 mi
10.5 yr
5.9%

Safety recalls — NHTSA campaigns

14V355000 2014-06-23
Electrical system:ignition

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may caus

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

In owners’ own words

Electrical system 5,016 mi 7 mo in service
THE VEHICLE'S EMERGENCY FLASHERS AND TURN SIGNAL LIGHTS CONTINUOUSLY BLEW OUT WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE DEALERSHIP HAS FOUND BARE WIRING IN THE WALL BETWEEN THE MOTOR AND THE DASHBOARD, WHERE THE WIRES HAVE BEEN PULLED THROUGH. THE DEALERSHIP HAS REPLACED THE FLASHER UNIT AND FUSE SEVERAL TIMES BUT THE PROBLEM STILL OCCURS. THE CAUSE OF THE LIGHTS BLOWING HAS YET TO BE DETERMINED. *NM
Electrical system 7,700 mi 1.8 yr in service
DT: CONSUMER STATES: TURNED ON IGNITION AND CAR ACCELERATED ON ITS OWN. HAD TO PUSH PEDAL ALL THE WAY TO THE FLOOR. BARELY GOT IT TO STOP. THOUGHT AT FIRST THAT PEDAL WAS STUCK. GOT THE VEHICLE TO STOP BY TURNING OFF THE IGNITION. *AK
Electrical system 10,000 mi 1.9 yr in service crash / fire / tow
DT: THE CONTACT S OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO WARNING INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONTACT STATED THE FRONT END OF THE VEHICLE COMPLETELY BURNED. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE SERVICE DEALER. THE SERVICE DEALER WANTED THE CONSUMER TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP TO DETERMINE THE CAUSE OF FIRE. THE CONSUMER HAS CONTACTED THE MANUFACTURER OF THE VEHICLE. *AK *JB
Steering mileage not reported 1.8 yr in service
WHEN THE WEATHER IS RAINY AND ROADS ARE WET THE STEERING LOCKS UP IN A CURVE OR MAKING A REGULAR RIGHT TURN FOR ABOUT 3-5 SECONDS AND CONTINUES MOVING BUT CANNOT BE CONTROLLED DURING THAT TIME WHICH IS AN OPPORTUNITY FOR AN ACCIDENT. THE CAR EMITS A LOUD SHRILL SOUND. THIS HAPPENED THE FIRST FEW TIMES IN NOVEMBER 2005 AND BRANDON CADILLAC REPLACE THE POWER STEERING PUMP. FLORIDA RAINY SEASONS ENDS IN DECEMBER AND STARTS AGAIN IN JUNE, THEREFORE THE PROBLEM IS RECURRING. *JB

Other Deville model years

20052004200320022001200019991998

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