What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Dodge Journey AWD

Typical pattern

5.7% of complaints about the 2009 Dodge Journey AWD came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is electrical system (47 complaints), typically at 6.3 yr or about 74,000 miles.

Complaints
247
Median age at failure
4.8 yr
Median mileage
61,750 n=190
Crash / fire / tow
4.5% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
47 reports · 74,000 mi
6.3 yr
2.1%
Service brakes, hydraulic
33 reports · 20,000 mi
1.9 yr
3%
Power train
28 reports · 75,000 mi
4.9 yr
14.3%
Tires
20 reports · 34,495 mi
2.9 yr
0%
Service brakes
19 reports · 74,000 mi
4.6 yr
0%
Air bags
17 reports · 79,000 mi
6.7 yr
5.9%
Engine
17 reports · 96,000 mi
6.3 yr
11.8%

In owners’ own words

Service brakes, hydraulic 21,153 mi 1.1 yr in service
ROTORS, BRAKE PADS, AND CALIPERS. I HAVE HAD MY CAR IN THE SHOP 3 TIMES WITHIN THE LAST MONTH TO TRY TO FIX THIS PROBLEM. MY TIRES/BRAKES VIBRATE AND MAKE A LOUD HUMMING SOUND ON THE FREEWAY AT SPEEDS ABOVE 50 MPH AND WHEN I APPLY THE BRAKES. THE PROBLEM STARTED IN OCTOBER, I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. I TOOK IT BACK IN JANUARY AND HAVE BEEN BACK 3 TIMES SINCE THEN. *TR
Service brakes, hydraulic 5,300 mi 1.6 yr in service
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE 3 MPH IN HIS GARAGE, HE SMELLED A BURNING ODOR. A FEW WEEKS LATER AFTER DRIVING FIFTEEN MILES AT A TRAFFIC LIGHT, HE SMELLED SMOKE AND SAW IT BEHIND THE LEFT FRONT WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THEY WERE WAITING FOR FURTHER INSTRUCTIONS REGARDING THE FAILURE FROM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 5,300. THE POWER TRANSFER SEAL UNIT WAS REPLACED. UPDATED 11/12/10
Service brakes, hydraulic 14,000 mi 1.9 yr in service
PRE-MATURE BRAKE ROTOR WARPING AND SUBSEQUENT PAD WEAR. 2009 DODGE JOURNEY HAD ALL 4 ROTORS AND ALL PADS REPLACED AT 14,000 MILES AT MY EXPENSE. NOW AT 28,500 MILES, I HAVE THE SAME PROBLEM AGAIN. DODGE/CHRYSLER WILL DO ANYTHING ABOUT IT. *TR
Power train 33,000 mi 1.6 yr in service
WHILE MAKING A TURN THERE WAS A LOUD BANG FROM THE UNDER THE ENGINE AREA. AFTER THAT THE CAR WOULD NOT MOVE, HAD TO BE TOWED TO DEALER. DEALER REPLACED PTO UNIT. IF THIS HAD HAPPENED ON THE FREEWAY THERE MIGHT HAVE BEEN A REAR END COLLISION. *TR

Other Journey AWD model years

20102009

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