What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Dodge Journey AWD

Typical pattern

4.3% of complaints about the 2010 Dodge Journey AWD came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is electrical system (54 complaints), typically at 5.9 yr or about 65,000 miles.

Complaints
163
Median age at failure
5.3 yr
Median mileage
55,000 n=135
Crash / fire / tow
1.2% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
54 reports · 65,000 mi
5.9 yr
3.7%
Service brakes
16 reports · 45,000 mi
3.8 yr
0%
Other
15 reports · 95,000 mi
7.3 yr
0%

Safety recalls — NHTSA campaigns

11V139000 2011-03-01
Electrical system:ignition

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

In owners’ own words

Electrical system 45,000 mi 4.3 yr in service
PURCHASED VEHICLE NEW FROM DEALER. THE AIRBAG LIGHT STAYS ON WHEN OUTSIDE TEMP GETS BELOW 40 DEGREES. AFTER OWNING THE JOURNEY FOR A YEAR, WE HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS AFTER ONLY 10,000 MILES; REPLACE A FAULTY BATTERY AND COMPLAINED TO DEALER ABOUT THE AIR NOISE AT DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION ALL WITHIN THE ODOMETER READING 15,000 MILES. *TR
Electrical system 55,000 mi 4.6 yr in service
GOT BACK INTO CAR AT A CONVENIENT MART. STARTED IT AND THE ENGINE REVVED UP. EVERYTHING SHUT DOWN AND THEN THE ALARM STARTED GOING OFF. COULD NOT START THE CAR OR STOP THE ALARM. TOWED TO DEALER AND DEALER CANT GET IT TO COMMUNICATE WITH SCANNER. THEY CANT FIND WHAT IS WRONG. I HAVE FOUND SEVERAL COMPLAINTS ON THE ELECTRICAL SYSTEM AND DON'T UNDERSTAND WHY NO RECALLS BEFORE SOMEONE GETS HURT ! *TR
Electrical system 16,000 mi 3.5 yr in service
WHEN DRIVING VEHICLE, THE POWER IN THE CAR GOES OUT. THIS INCLUDES LIGHTS, TURN SIGNALS, AC OR HEAT, RADIO, EMERGENCY SIGNALS,ETC. IN ORDER TO RECTIFY THIS, I MUST PULL OVER, TURN THE ENGINE OFF, AND RE-START THE CAR. THIS HAPPENS INTERMITTENTLY BUT AS OF LATE, IT IS HAPPENING VERY FREQUENTLY. A STAR CASE HAS BEEN OPENED WITH CHRYSLER. THE CAR HAS BEEN DIAGNOSED TWICE BY A CHRYSLER DEALER (AUG 2013 AND MAY 2014). THE PROBLEM COULD NOT BE DIAGNOSED AND HAVE BEEN TOLD THAT "IT IS WORKING AS DESIGNED". *TR
Other mileage not reported 1.5 yr in service
DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS

Other Journey AWD model years

20102009

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