4.9% of complaints about the 2020 Ford Escape Hybrid came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 4.0 yr in service. The most-reported system is structure (106 complaints), typically at 4.0 yr or about 40,000 miles.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MODES CREATES A REFLECTION UPON THE WINDSHIELD, PARTICULARLY DIRECTLY IN THE DRIVERS MAIN SIGHT LINE, WITH SUCH LOW OPACITY IT MAKES DRIVING VISIBILITY DIFFICULT. ADDITIONALLY THE TRIM PIECE IS SMOOTH PLASTIC, WHEREAS THE DASH ITSELF IS TEXTURED. THIS OCCURS PRIMARILY DURING THE DAY DURING ANY LIGHTING CONDITION OUTSIDE AND IS INCREASED WITH DIRECT SUNSHINE UPON THE VEHICLE.
WAS DRIVING ON STRRET WHEN CAR STARTED DECELERATING FOR NO REASON. I PUSHED ON GAS PEDAL BUT CAR SLOWED TO A STOP IN MIDDLE OF TRAFFIC. EVERYTHING RUNNING BUT GAS PEDAL NOT RESPONDING. HAD TO TURN CAR ON/OFF FOR SEVERAL MINUTES BEFORE CAR WOULD ACCELERATE AGAIN.
PANORAMIC VISTA ROOF PANEL IMPROPERLY ALIGNED FROM FACTORY WHICH ALLOWED RAIN WATER TO FLOW TO INTERIOR AND DAMAGE HEADLINER / WET ELECTRONICS OF VEHICLE DUE TO FRONT EDGE OF THE SLIDING GLASS PANEL NOT FULLY CONTACTING THE MARGIN SEAL.
2020 FORD ESCAPE. CONSUMER WRITES LOSS OF ENGINE POWER WHILE DRIVING. *LD THE CONSUMER STATED THE DEALER PERFORMED A SOFTWARE UPDATE AND THAT THE ENGINE SHOULD NOT FAIL AGAIN. THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS