What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Ford Explorer

Typical pattern

8.4% of complaints about the 2015 Ford Explorer came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.9 yr in service. The most-reported system is structure (407 complaints), typically at 9.4 yr or about 90,000 miles.

Complaints
2,218
Median age at failure
5.9 yr
Median mileage
56,000 n=1422
Crash / fire / tow
6.1% of reports
Safety recalls
9

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Structure
407 reports · 90,000 mi
9.4 yr
1.2%
Other
396 reports · 29,000 mi
2.9 yr
6.1%
Steering
347 reports · 60,000 mi
5.8 yr
4%
Engine
225 reports · 31,000 mi
3.3 yr
5.8%
Back over prevention
127 reports · 100,000 mi
10.8 yr
1.6%
Electrical system
92 reports · 54,640 mi
6.3 yr
2.2%
Fuel / propulsion
86 reports · 30,000 mi
2.4 yr
8.1%
Power train
84 reports · 50,000 mi
4.8 yr
9.5%
Air bags
84 reports · 65,000 mi
5.1 yr
9.5%
Suspension
82 reports · 76,000 mi
6.2 yr
17.1%
Engine cooling
66 reports · 70,000 mi
6.0 yr
24.2%
Seat belts
37 reports · 68,000 mi
6.3 yr
10.8%

Safety recalls — NHTSA campaigns

25V695000 2025-10-13
Back over prevention: sensing system: camera

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

24V031000 2024-01-19
Structure:body:roof and pillars

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

21V537000 2021-07-15
Suspension:rear

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

20V675000 2021-03-12
Suspension:rear

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

20V692000 2020-11-10
Power train:axle assembly:axle shaft

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

19V435000 2019-06-10
Suspension:rear

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

17E048000 2017-08-28
Wheels:hub

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

A loss of the wheel or wheel end can increase the risk of a crash.

16V245000 2016-04-26
Suspension:rear

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

15V464000 2015-07-24
Parking brake

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

In owners’ own words

Electrical system 3,000 mi 2 mo in service
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND A WARNING ALARM CHIMED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHO DIAGNOSED THAT THE COMMUNICATION MODULE NEEDED REPLACING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Electrical system 18,400 mi 1.9 yr in service
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 60 MPH, THE NO KEY DETECTED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400. UPDATED 10/06/16*LJ *TR
Electrical system 33,400 mi 1.9 yr in service
LOOK AT VIDEO LINK @ CBS DETROIT RADIO "VIDEO" -2015 FORD EXPLORER PROBLEMS- ALSO YOU TUBE. (2015 FORD EXPLORER PROBLEMS) HTTP://DETROIT.CBSLOCAL.COM/VIDEO/CATEGORY/NEWS/3563437-COUPLE-SAYS-THEIR-SUV-IS-PUTTING-THEIR-LIVES-AT-RISK/
Service brakes mileage not reported 7 mo in service
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE BRAKE LINE ON THE FRONT PASSENGER AND FRONT DRIVER SIDE FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT BRAKE LINE NEEDED TO BE REPLACED. AN AUTHORIZED DEALER REPLACED THE FRONT DRIVER AND PASSENGER SIDE BRAKE LINES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

Other Explorer model years

20252023202220212020201920182017201620152014201320122011201020082007200620052004200320022001200019991998

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