What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Ford F-350

Typical pattern

18% of complaints about the 2002 Ford F-350 came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 4.4 yr in service. The most-reported system is tires (19 complaints), typically at 5.9 yr or about 62,086 miles.

Complaints
122
Median age at failure
4.4 yr
Median mileage
66,000 n=81
Crash / fire / tow
17.2% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Tires
19 reports · 62,086 mi
5.9 yr
5.3%
Engine cooling
16 reports · 60,400 mi
3.0 yr
6.2%
Electrical system
15 reports · 70,500 mi
4.8 yr
33.3%

Safety recalls — NHTSA campaigns

11V352000 2011-07-13
Exterior lighting:tail lights

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DE

NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

07E066000 2007-08-28
Equipment:electrical

CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

06V286000 2006-08-01
Speed control

ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.

In owners’ own words

Engine cooling mileage not reported 0 mo in service
ENGINE BEGAN FAILING AT 1200 MILES AND HAS GOTTEN PROGRESSIVELY WORSE. WHEN THE ENGINE FAILS ALL POWER OPTIONS ARE LOST AS WELL AND HAS CAUSED SEVERAL CLOSE CALLS. FAILURE OCCURS WITHOUT WARNING PLACING MY LIFE IN DANGER. THE FORD REGIONAL REPRESENTATIVE HAS REFUSED TO TALK WITH ME UNTIL THEY TRY TO REPAIR THE TRUCK AGAIN. I CAN'T TRUST THIS TRUCK AND FEEL IT SHOULD NOT BE ON THE HIGHWAY. THE DEALER HAS THE TRUCK FOR THE THIRD TIME AND HOPE THEY WILL REPLACE IT RATHER THAN USE ME AS THEIR CRASH DUMMY.*AK
Engine cooling mileage not reported 8 mo in service
VEHICLE STALLED WHEN MAKING A TURN OR WHILE DRIVING. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND PROBLEM REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Engine cooling mileage not reported 9 mo in service
TRUCK WENT BEYOND 2500 RPMS AND SERPENTINE BELT SQUIRLED, AND THEN THERE WAS A LOSS OF POWER. CONSUMER ALMOST HAD ANH ACCIDENT BECAUSE OF LOSS OF POWER. *AK
Electrical system 70,500 mi 2.2 yr in service
I HAVE A 2002 FORD F-350. I HAVE JUST HAD TO REPLACE MY ALTERNATOR FOR THE SECOND TIME. I CALLED FORD CUSTOMER RELATIONS AND THEY SAID THERE WAS NOTHING THEY WOULD DO TO HELP WITH THE COSTS AT THIS TIME. IT IS A PART THAT SHOULD LAST MANY YEARS AND FOR ME TO BE ON MY THIRD WITH A TRUCK THIS NEW MEANS TO ME THAT THERE IS A PROBLEM. THE DEALER DID TELL ME THAT THEY WERE REPLACING A LOT OF THEM. I HAVE NUMEROUS PROBLEMS WITH THIS TRUCK. I KEPT HAVING HIGH PRESSURE OIL LINE PROBLEMS UNTIL THE BLOCK CRACKED AND THEY REPLACED THE MOTOR. *LA

Other F-350 model years

20142013201220112009200820062005200420032002200120001999

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