What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Ford F-350

Early-defect pattern

27.8% of complaints about the 2004 Ford F-350 came in its first year of service — a higher share than 97% of the 236 2004 model-years on record. That points to problems present from new rather than wear. The most-reported system is engine cooling (71 complaints), typically at 1.8 yr or about 31,000 miles.

Complaints
216
Median age at failure
2.8 yr
Median mileage
49,000 n=182
Crash / fire / tow
14.8% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine cooling
71 reports · 31,000 mi
1.8 yr
11.3%
Electrical system
20 reports · 60,942 mi
2.0 yr
15%
Power train
18 reports · 10,500 mi
1.3 yr
16.7%
Engine
16 reports · 163,596 mi
10.8 yr
6.2%

Safety recalls — NHTSA campaigns

11V352000 2011-07-13
Exterior lighting:tail lights

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DE

NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

07E066000 2007-08-28
Equipment:electrical

CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

04V229000 2004-05-17
Tires

CERTAIN LARIAT AND KING RANCH MODEL PICKUP TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." SOME TRUCKS WERE INADVERTENTLY EQUIPPED WITH AN INCORRECT LOAD RANGE TIRE. THIS WOULD RESULT IN INCORRECT TIRE LOAD RATINGS FOR THE STATED VEHICLE AXLE GROSS AXLE WEIGHT RATING. ALSO, THE TIRE MAY BE INFLATED ABOVE THE DOT LISTED INFLATION PRESSURE.

IF A TIRE WAS OPERATED IN AN OVER-LOADED OR OVER-INFLATED CONDITION, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH CAN CAUSE A CRASH WITHOUT WARNING.

In owners’ own words

Electrical system 23,000 mi 4 mo in service
WHILE DRIVING 62 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND DROVE TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE CRUISE CONTROL WAS ENGAGED WHEN THE VEHICLE STALLED. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *SC *JB
Electrical system 400 mi 4 mo in service
WHILE DRIVING 30 MPH THE VEHICLE STALLED WITHOUT WARNING. THIS CAUSED LOST OF STEERING AND BRAKES. THE DEALER TOLD THE CONSUMER THAT HE WAS USING THE WRONG GAS BUT THE CONSUMER IS USING HIGH DIESEL OCTANE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER STATED THERE WAS A TECHNICAL SERVICE BULLETIN WHICH STATED THERE WAS A PROBLEM WITH WIRE CHAFFING. *JB
Electrical system 7,000 mi 8 mo in service
THE BOLTS THAT HOLD THE BRACKETS FOR THE TOP SUPPORT OF THE AIR SUSPENSION SYSTEM CONTINUOUSLY BREAK. THIS OCCURRED IN FIVE VEHICLE (AMBULANCES) SO FAR, VIN NUMBERS: [XXX], [XXX], [XXX], [XXX], AND [XXX]. TOOK THE VEHICLES TO BE REPAIRED AT FORD DEALERSHIP. *AK THERE WERE 2 UNITS WITH BRACKET FAILURE, ALSO HAD BROKEN BRAKE LINES WHICH CAUSED THE BRAKES TO FAIL. THE BRAKE LIGHT ON THE DASH AND THE BRAKE LINE WAS NOT ATTACHED PROPERLY. THE REAR SUSPENSION BRACKET HAD BROKEN. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine cooling 2,500 mi 4 mo in service
WHILE STOPPED AT A TRAFFIC LIGHT MY DIESEL TRUCK SUDDENLY LURCHED FORWARD. I WAS ABLE TO STEP ON THE BRAKE PEDAL FIRMLY ENOUGH TO PREVENT HITTING THE VEHICLE IN FRONT OF ME. *LA

Other F-350 model years

20142013201220112009200820062005200420032002200120001999

How to read this