What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Ford Fiesta

Typical pattern

8.7% of complaints about the 2011 Ford Fiesta came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is power train (365 complaints), typically at 4.3 yr or about 56,400 miles.

Complaints
1,034
Median age at failure
4.5 yr
Median mileage
57,790 n=848
Crash / fire / tow
6.9% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
365 reports · 56,400 mi
4.3 yr
5.2%
Structure
126 reports · 55,012 mi
4.2 yr
4%
Engine
108 reports · 69,100 mi
4.7 yr
5.6%
Electrical system
96 reports · 62,000 mi
5.8 yr
4.2%
Speed control
57 reports · 57,000 mi
4.3 yr
8.8%
Other
57 reports · 65,234 mi
6.7 yr
3.5%
Latches / locks
41 reports · 65,000 mi
4.1 yr
0%
Steering
26 reports · 45,070 mi
5.5 yr
0%
Air bags
24 reports · 46,000 mi
4.8 yr
66.7%
Electronic stability control (esc)
18 reports · 38,000 mi
4.4 yr
5.6%
Fuel / propulsion
15 reports · 80,000 mi
5.9 yr
0%

Safety recalls — NHTSA campaigns

20V331000 2020-06-08
Latches/locks/linkages:doors:latch

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

15V246000 2015-04-24
Latches/locks/linkages:doors:latch

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component wit

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

12V488000 2012-10-05
Air bags

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

In owners’ own words

Air bags 850 mi 10 mo in service crash / fire / tow
IN A CAR CRASH ON JULY 6, 2011, A 2011 FORD FIESTA WAS HIT BY AN ONCOMING CAR WHILE THE FORD WAS MAKING A LEFT HAND TURN COMING OUT OF A PARKING LOT. THE SEVEN AIR BAGS SUPPOSEDLY IN THE VEHICLE, NEVER DEPLOYED. THE PASSENGERS IN THE CAR RELIED ON LAP BELTS AND SHOULDER BELTS ONLY. THE FIESTA WAS TRAVELING APPROXIMATELY 15 TO 20 MPH AND THE ONCOMING CAR, 50 MPH. THERE IS A QUESTION AS TO WHETHER AIR BAGS WERE EVEN IN THE CAR (STOLEN OR TAKEN OUT, ETC). *TR
Air bags 73,000 mi 1.7 yr in service crash / fire / tow
VEHICLE WAS IN A MINOR 'FENDER BENDER' DURING RUSH HOUR - STOP AND GO - TRAFFIC. AIRBAGS DID NOT DEPLOY AND DAMAGE TO THE 2011 FIESTA SES WAS FIXABLE. VERY MINIMAL DAMAGE (DENT) TO CAR IN FRONT OF MY VEHICLE. MY VEHICLE WENT FROM FIXABLE TO IGNITING AND A TOTAL LOSS. *TR
Air bags 35,961 mi 2.6 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY AND ALTHOUGH THE CONTACT WAS SECURED IN THE SAFETY BELT, HE SUSTAINED A CONTUSION TO THE HEAD. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35, 961.
Power train 200 mi 0 mo in service
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE REVERSING OR ATTEMPTING TO STOP, THE CONTACT NOTICED A LOUD NOISE. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO STATED THAT THE TRANSMISSIN NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED BY THE LOCAL DEALER BUT THE FAILURE CONTINUED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,046.

Other Fiesta model years

20192017201620152014201320122011

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