What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Ford Fiesta

Typical pattern

6% of complaints about the 2012 Ford Fiesta came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 3.8 yr in service. The most-reported system is power train (276 complaints), typically at 4.2 yr or about 42,000 miles.

Complaints
832
Median age at failure
3.8 yr
Median mileage
45,000 n=662
Crash / fire / tow
5.9% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
276 reports · 42,000 mi
4.2 yr
4.3%
Structure
129 reports · 44,200 mi
3.1 yr
3.9%
Other
78 reports · 55,500 mi
4.8 yr
7.7%
Engine
67 reports · 43,048 mi
4.4 yr
9%
Electrical system
66 reports · 79,255 mi
6.3 yr
6.1%
Latches / locks
57 reports · 45,345 mi
3.1 yr
1.8%
Speed control
39 reports · 28,100 mi
3.3 yr
5.1%
Exterior lighting
22 reports · 114,000 mi
8.2 yr
4.5%
Air bags
15 reports · 72,863 mi
4.1 yr
53.3%
Service brakes
15 reports · 17,050 mi
2.5 yr
20%

Safety recalls — NHTSA campaigns

20V331000 2020-06-08
Latches/locks/linkages:doors:latch

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

15V246000 2015-04-24
Latches/locks/linkages:doors:latch

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component wit

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

12V488000 2012-10-05
Air bags

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

In owners’ own words

Speed control 5,000 mi 0 mo in service
I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE COSTUMERS SHAME ON YOU FORD..... *TR
Speed control 11,000 mi 1.9 yr in service
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING GARAGE, THE VEHICLE SUDDENLY ACCELERATED FORWARD INDEPENDENTLY. THE CONTACT MANAGED TO AVOID CRASHING INTO A PERSON AND A WALL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Speed control 20,000 mi 1.9 yr in service
CAR STARTED GRINDING, CRUNCHING, AND SHAKING, AND HAD DIFFICULTY TURNING, ACCELERATING, AND GOING UP HILLS. CAR WAS BROUGHT TO A FORD DEALERSHIP AND MECHANICS WERE TOLD BY OWNER THAT THERE WAS A TRANSMISSION PROBLEM. MECHANICS RESET TRANSMISSION, BUT DID NO FURTHER WORK. CAR CONTINUED TO MAKE NOISES, SHUTTER, AND JOLT. WAS BROUGHT TO ANOTHER FORD DEALERSHIP ON DECEMBER 2014 WHEN CAR WAS SPUTTERING AT STOPS. MECHANICS REPLACED ENTIRE TRANSMISSION WHEN 23000 MILES ONLY. *TR
Electrical system 5,900 mi 5 mo in service
FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT

Other Fiesta model years

20192017201620152014201320122011

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