What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Ford Mustang Mach E

Typical pattern

18.6% of complaints about the 2023 Ford Mustang Mach E came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.2 yr in service. The most-reported system is electrical system (51 complaints), typically at 1.8 yr or about 15,000 miles.

Complaints
226
Median age at failure
2.2 yr
Median mileage
15,000 n=18
Crash / fire / tow
12.4% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
51 reports · 15,000 mi
1.8 yr
3.9%
Collision avoidance
31 reports · 15,000 mi
3.1 yr
25.8%
Other
26 reports
1.9 yr
11.5%
Power train
22 reports · 1,317 mi
1.4 yr
0%
Service brakes
22 reports · 237 mi
3.3 yr
13.6%

Safety recalls — NHTSA campaigns

26V582000 2026-09-09
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

26V487000 2026-07-28
Structure:exterior trim

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Detached trim pieces can create a road hazard, increasing the risk of a crash.

26V417000 2026-06-30
Power train:driveline:differential unit

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

25V404000 2025-06-13
Electrical system:body control module:software

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

25V315000 2025-05-09
Back over prevention:software

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

24V594000 2024-08-09
Visibility:windshield wiper/washer:motor

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 4 mo in service
After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
Electrical system mileage not reported 10 mo in service
When the car was started, the center console screen froze. During that time, the backup camera did not display when the car is in reverse. It has happened several times. It's a safety issue when the backup camera does not work.
Electrical system mileage not reported 11 mo in service
2 days after ownership the vehicle shutdown and went into limp mode with a picture of a turtle and battery icon in middle of road with traffic, apple valley ford replaced the 12v battery and that solved the issue, today 3 days later same issue! Stuck in the road, ev battery charged to 90%
Collision avoidance mileage not reported 8 mo in service
The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you

Other Mustang Mach E model years

2024202320222021

How to read this