What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Ford Mustang Mach E

Typical pattern

10.5% of complaints about the 2024 Ford Mustang Mach E came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.8 yr in service. The most-reported system is electrical system (28 complaints), typically at 1.8 yr or about 9,500 miles.

Complaints
86
Median age at failure
1.8 yr
Median mileage
9,500 n=5
Crash / fire / tow
7% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
28 reports · 9,500 mi
1.8 yr
0%

Safety recalls — NHTSA campaigns

26V582000 2026-09-09
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

26V487000 2026-07-28
Structure:exterior trim

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Detached trim pieces can create a road hazard, increasing the risk of a crash.

25V863000 2025-12-12
Power train:automatic transmission:internal:park pawl

Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.

25V404000 2025-06-13
Electrical system:body control module:software

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

24V594000 2024-08-09
Visibility:windshield wiper/washer:motor

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 10 mo in service
Completely locked out of car without any access. No way of unlocking car. I tried via key fob, key pad, approach, mobile app. The locks are completely electronic, so no way to mechanically unlock. Had to call a tow truck to tow it to the dealership where I bought it just a couple weeks earlier. 2 days earlier, an OTA update was installed that was labeled as improving battery optimization. This seems to be what triggered the issue. Many owners of 2023 and 2024 Mustang Mach E's are experiencing the same issue.
Electrical system mileage not reported 1.0 yr in service
Phone wireless charging pad causes excessive heat and phone operation issues, including Bluetooth, wireless CarPlay disconnects.
Electrical system mileage not reported 1.2 yr in service
Was driving when the driver instrument display went blank and is no longer functioning. This display shows speed of vehicle and other status information, such as battery level, range and cruise control status. There has been a software update remotely installed today, which may be a coincidence.

Other Mustang Mach E model years

2024202320222021

How to read this