What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 GMC Envoy XL

Typical pattern

2.4% of complaints about the 2003 GMC Envoy XL came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 5.7 yr in service. The most-reported system is electrical system (54 complaints), typically at 7.5 yr or about 92,231 miles.

Complaints
294
Median age at failure
5.7 yr
Median mileage
81,324 n=247
Crash / fire / tow
13.9% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
54 reports · 92,231 mi
7.5 yr
9.3%
Fuel system
51 reports · 66,700 mi
4.7 yr
3.9%
Visibility
27 reports · 81,324 mi
5.1 yr
25.9%
Structure
22 reports · 104,000 mi
9.3 yr
27.3%
Power train
18 reports · 79,000 mi
5.2 yr
5.6%
Exterior lighting
18 reports · 74,000 mi
6.5 yr
16.7%
Latches / locks
15 reports · 81,324 mi
3.7 yr
6.7%

Safety recalls — NHTSA campaigns

05V494000 2005-10-27
Latches/locks/linkages:doors:latch

CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA.

IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

04V527000 2004-11-01
Exterior lighting:brake lights

ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.

04V046000 2004-02-04
Visibility:windshield wiper/washer

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

In owners’ own words

Structure 13,520 mi 1.1 yr in service crash / fire / tow
THIS WAS ORIGINALLY SUBMITTED ON 10/14/2003, BUT BECAUSE I DON'T SEE IT ON THE NHTSA WEB SITE, I AM RESUBMITTING: THE LIFTGATE WINDOW OF 2003 GMC ENVOY XL EXPLODED/SHATTERED WHEN I TRIED TO OPEN IT BEYOND THE FIRST FEW INCHES. A SHOWER OF GLASS RESULTED IN A SEVERE FACIAL LACERATION TO MY 4-YEAR OLD DAUGHTER. THERE IS NO WARNING WHATSOEVER ON THE WINDOW OR IN THE VEHICLE OPERATING GUIDE REGARDING SUCH A DANGER. THIS DEFECT IS A MAJOR DANGER THAT COULD HAVE RESULTED IN EVEN GREATER PHYSICAL INJURY AND HAS LEFT A SCAR ON MY DAUGHTER'S FACE. *LA
Structure mileage not reported 1.8 yr in service
REAR HATCH STRUTS ON 2003 GMC ENVOY FAILED WITHOUT WARNING. DOOR COULD HAVE FALLEN AND INJURED FAMILY MEMBERS. IT IS TOO HEAVY TO LIFT. DEALER SAID PART WAS ON 7 DAY BACKORDER. *JB
Structure mileage not reported 3.5 yr in service
I TOOK MY 2003 GMC ENVOY TO THE DEALER TO HAVE THE BACK LIFT GATE CHECKED BECAUSE I NOTICED THAT THE PLASTIC SHIELD ON TOP DID NOT SEEM TO BE ALIGNED CORRECTLY AND WHEN I OPEN THE LIFT GATE IT MAKES A CRACKING SOUND. I WAS INFORMED BY MY DEALER THAT THE BRACKETS THAT SECURE THE LIFT GATE ARE SEPARATING AND NEED TO BE REPLACED. I HAVE NOT HAD A CRASH OR INJURY YET RELATED TO THIS. *NM
Visibility 13,520 mi 1.1 yr in service crash / fire / tow
THIS WAS ORIGINALLY SUBMITTED ON 10/14/2003, BUT BECAUSE I DON'T SEE IT ON THE NHTSA WEB SITE, I AM RESUBMITTING: THE LIFTGATE WINDOW OF 2003 GMC ENVOY XL EXPLODED/SHATTERED WHEN I TRIED TO OPEN IT BEYOND THE FIRST FEW INCHES. A SHOWER OF GLASS RESULTED IN A SEVERE FACIAL LACERATION TO MY 4-YEAR OLD DAUGHTER. THERE IS NO WARNING WHATSOEVER ON THE WINDOW OR IN THE VEHICLE OPERATING GUIDE REGARDING SUCH A DANGER. THIS DEFECT IS A MAJOR DANGER THAT COULD HAVE RESULTED IN EVEN GREATER PHYSICAL INJURY AND HAS LEFT A SCAR ON MY DAUGHTER'S FACE. *LA

Other Envoy XL model years

2006200420032002

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