What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Hyundai Santa FE

No clear pattern

1.9% of complaints about the 2002 Hyundai Santa FE arrived in its first year of service. That is an unusual figure for a 2002 vehicle, but with only 215 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is suspension (59 complaints), typically at 12.5 yr or about 137,000 miles.

Complaints
215
Median age at failure
11.0 yr
Median mileage
105,000 n=173
Crash / fire / tow
8.4% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
59 reports · 137,000 mi
12.5 yr
8.5%
Structure
18 reports · 157,000 mi
11.1 yr
0%
Steering
16 reports · 151,246 mi
12.6 yr
6.2%
Speed control
15 reports · 101,085 mi
10.3 yr
6.7%

Safety recalls — NHTSA campaigns

14V435000 2014-07-18
Suspension:front:springs:coil springs

Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 “salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road s

If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.

09V123000 2009-04-16
Suspension:rear

HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR

IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.

03V520000 2003-12-18
Equipment:other:labels

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.

03V030000 2003-01-02
Electrical system:starter assembly

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 2.7 LITER V-6 ENGINES, IMPROPERLY MANUFACTURED CRANKSHAFT POSITION SENSORS (CPS) WERE INSTALLED. THE CPS CASES WERE IMPROPERLY MANUFACTURED AND DID NOT MEET DIMENSIONAL SPECIFICATIONS. INTERNAL GAPS WITHIN THE CASES ALLOWED EPOXY TO CONTACT THE PRINTED CIRCUIT BOARD, WHICH RESULTED IN CRACKING OF THE PRINTED CIRCUIT BOARD CAPACITOR.

A DAMAGED CPS CAPACITOR COULD RESULT IN ENGINE STALLING.

In owners’ own words

Suspension mileage not reported 3.2 yr in service
FRONT BRAKES REPAIRED, I WAS INFORMED THAT CONTROL ARM AND BALL JOINT ON RIGHT TIRE WERE BAD, PARTS WERE LOOSE AND NOT STATIONARY. *BF THE INSIDE OF THE FRONT TIRE WERE BALD ON THE INSIDE DUE TO THE WAY THE ALIGNMENT HAD CHANGED AS A RESULT OF THE DEFECTIVE PART. *SC
Suspension 53,700 mi 4.2 yr in service crash / fire / tow
LEFT FRONT BALL JOINT FAILED SUDDENLY AND WITHOUT WARNING. RIGHT FRONT BALL JOINT STILL OK. FAILURE CAUSED LACK OF ABILITY TO STEER THE VEHICLE RESULTING IN AN ACCIDENT. MECHANIC SAID IT IS VERY RARE TO SEE SUCH WEAR ON ONE SIDE AND NOT THE OTHER. CAR WAS BADLY DAMAGED DUE TO RESULTING ACCIDENT.
Suspension 15,000 mi 2.5 yr in service
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING AT 15 MPH THE CONTACT NOTICED A BANGING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP WHERE THE LOWER BALL JOINTS WERE REPAIRED UNDER WARRANTY. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON THREE PRIOR OCCASIONS AND THE LOWER BALL JOINTS WERE REPLACED EACH TIME. THE FAILURE MILEAGE WAS 15000 AND THE CURRENT MILEAGE WAS 118000.
Steering mileage not reported 3.9 yr in service crash / fire / tow
DT: THE CONTACT STATED WHILE DRIVING THE HARMONIC BALANCE FELL OFF. SHE HEARD A LOUD CLUNG, AND THEN LOOKED INTO REARVIEW MIRROR. AT THAT TIME SHE SAW IT ROLLING IN THE MIDDLE OF THE ROAD. SHE THEN PULLED OVER AND HER DAUGHTER TRIED TO PICK IT UP. THE PART WAS HOT, AND SHE BURNED HER FINGERS. THE PART WAS PUT IN THE VEHICLE AND TAKEN TO THE DEALERSHIP WHERE SHE PURCHASED IT. WHEN THIS HAPPENED THE STEERING MALFUNCTIONED. THE HYUNDAI DEALERSHIP WAS CONTACTED TO GET THE REPLACEMENT PART. THEY WERE UNAWARE OF WHY OR HOW THIS OCCURRED. *AK

Other Santa FE model years

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