What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Hyundai Santa FE

Typical pattern

6.1% of complaints about the 2020 Hyundai Santa FE came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is engine (76 complaints), typically at 5.8 yr or about 19,000 miles.

Complaints
297
Median age at failure
4.8 yr
Median mileage
5,800 n=59
Crash / fire / tow
11.4% of reports
Safety recalls
2 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
76 reports · 19,000 mi
5.8 yr
7.9%
Other
41 reports · 4,918 mi
3.8 yr
19.5%
Electrical system
26 reports · 4,900 mi
4.5 yr
11.5%
Power train
26 reports · 30,595 mi
5.3 yr
0%
Collision avoidance
19 reports · 90,000 mi
4.8 yr
10.5%

Safety recalls — NHTSA campaigns

23V181000 2023-03-17 Do not drive
Trailer hitches

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

A fire while parked or driving can increase the risk of injury.

21V00M000 2021-12-28
Visibility:windshield

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

A windshield that detaches from a vehicle during a crash can increase the risk of injury.

In owners’ own words

Other 50 mi 1 mo in service
THE FCA (FORWARD COLLISION AVOIDANCE) SYSTEM DOES NO WORK AS IT SHOULD. IT DOES NOT SEE VEHICLES OR PEDESTRIANS DIRECTLY IN FRONT WHILE NOT IN CRUISE CONTROL. THE ONLY TIME THE SYSTEM ALARMS IS WHEN FOLLOWING A VEHICLE, WHICH IS IN THE SAME LANE ON CITY STREETS, AND THEN THE TARGET VEHICLE TURNS RIGHT AND CREATES NO HAZARD. THE FCA DOES NOT WORK ACCORDING TO WHAT IS MENTIONED IN THE OWNERS MANUAL, NOR DOES IT OPERATE LIKE IT IS SHOWN IN A YOUTUBE VIDEO SPONSORED BY HYUNDAI.
Other 5,600 mi 1.4 yr in service
ON 9/25/20 I FILED A VEHICLE COMPLAINT BASED ON THE FACT THAT THE HORN ON MY 2020 SANTA FE HAD TWICE WORKING, REQUIRING THE DEALER TO REPLACE PARTS. (TRACKING NUMBER 11371071.) THE HORN HAS AGAIN STOPPED WORKING AND IS BACK IN THE DEALER'S REPAIR SHOP. THE CAR CURRENTLY HAS APPROXIMATATELY 5600 MILES ON IT AND WAS PURCHASED IN 7/20.
Other mileage not reported 1.7 yr in service
The Rear Occupancy alarm, a Safety Feature, goes off commanded usually at night with the vehicle locked and unoccupied. Dealer is unable to find a fix and has no way to prevent further occurrences. They recommend disabling the system, removing this system from the safety features of this vehicle.
Engine mileage not reported 2.8 yr in service
2020 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO HIGH ENGINE ACCELERATION WHILE VEHICLE WAS PARKED. THE CONSUMER STATED THE ONCE THE ENGINE WAS STARTED THE VEHICLE BEGAN ROARING. THE RPMS WERE OVER 5,000MPH BEFOR RELEASING THE BRAKE PEDAL. THE CONSUMER RESTARTED THE VEHICLE AND IT RAN AS NORMAL. THE FAILURE OCCURRED AT 33,350 MILES.

Other Santa FE model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001

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