What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Jeep Wrangler

No clear pattern

21.5% of complaints about the 2020 Jeep Wrangler arrived in its first year of service. That is an unusual figure for a 2020 vehicle, but with only 799 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is steering (238 complaints), typically at 1.0 yr or about 300 miles.

Complaints
799
Median age at failure
3.8 yr
Median mileage
1,750 n=252
Crash / fire / tow
5.9% of reports
Safety recalls
10 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
238 reports · 300 mi
1.0 yr
2.5%
Electrical system
177 reports · 60,000 mi
5.7 yr
5.6%
Other
57 reports · 480 mi
3.9 yr
7%
Engine
54 reports · 30,791 mi
4.8 yr
14.8%
Suspension
51 reports · 3,100 mi
3.3 yr
3.9%
Power train
47 reports · 5,000 mi
3.5 yr
4.3%
Visibility / wipers
33 reports · 5,000 mi
3.0 yr
0%
Fuel / propulsion
32 reports · 100 mi
5.2 yr
3.1%
Structure
17 reports · 5,000 mi
3.3 yr
11.8%

Safety recalls — NHTSA campaigns

25V741000 2025-10-30 Do not drive
Electrical system:propulsion system:traction battery

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire can increase the risk of injury.

24V676000 2024-09-12
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

24V652000 2024-09-05
Electrical system: instrument cluster/panel

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

23V191000 2023-03-23
Structure:frame and members

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

A fuel leak in the presence of an ignition source increases the risk of a fire.

23V116000 2023-02-23
Power train:clutch assembly

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

22V767000 2022-10-13
Fuel system, gasoline:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

An engine stall can increase the risk of a crash.

22V638000 2022-08-25
Back over prevention:display function

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

21V665000 2021-08-26
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

A fuel leak in the presence of an ignition source increases the risk of fire.

21V028000 2021-01-28
Power train:clutch assembly

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

20V191000 2020-09-10
Back over prevention: sensing system: camera

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The lingering rearview image can distract the driver, increasing the risk of a crash.

In owners’ own words

Steering 15 mi 0 mo in service
WHEN TRAVELING ON THE HIGHWAY AT OR ABOVE 60 MPH, THE JEEP WANDERS AND DOESN'T MAINTAIN A STRAIGHT LINE. THE STEERING IS VERY LOOSE AND VERY DIFFICULT TO REMAIN IN MY LANE AT ALL TIMES. I FEEL VERY UNSAFE TRAVELING ON THE HIGHWAY WITH THIS VEHICLE.
Steering 17 mi 0 mo in service
CONTINUOUSLY WONDERING DRIVING ON ROAD GOING 30 MPH TO 60MHP COULD NOT KEEP VEHICLE STRAIGHT IN BETWEEN THE LINES ON THE ROAD .IT HAPPENED THE FIRST TIME WE TOOK VEHICLE HOME FROM BRAND NEW PURCHASE
Steering 100 mi 0 mo in service
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE STEERING WHEEL WAS TURNED APPROXIMATELY THREE INCHES IN EITHER DIRECTION, THE FRONT WHEELS WOULD NOT TURN IMMEDIATELY. THE CONTACT INDICATED THAT THERE WAS EXCESSIVE "PLAY" WITH THE STEERING. DWAYNE TAYLOR CHRYSLER JEEP (2052 US HWY 641 N, MURRAY, KY) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Suspension 5,000 mi 5 mo in service
2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THERE IS NOTHING THEY CAN DO. ALSO EVEN IF IT WAS IMPACTED, THERE IS NO FIX YET. MY FRONT AXLE COULD COME LOOSE AT ANY TIME DUE TO MISSING WELD CAUSING A LOSS OF CONTROL. THIS IS A SERIOUS SAFETY CONCERN AND THEY WILL NOT DO ANYTHING ABOUT IT.

Other Wrangler model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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