What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Lexus ES350

No clear pattern

0% of complaints about the 2011 Lexus ES350 arrived in its first year of service. That is an unusual figure for a 2011 vehicle, but with only 161 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is air bags (145 complaints), typically at 5.8 yr or about 47,000 miles.

Complaints
161
Median age at failure
5.8 yr
Median mileage
50,000 n=29
Crash / fire / tow
8.1% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
145 reports · 47,000 mi
5.8 yr
4.8%

Safety recalls — NHTSA campaigns

19V741000 2019-10-17
Air bags:frontal:passenger side:inflator module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propella

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V005000 2019-01-09
Air bags:frontal:passenger side:inflator module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lex

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V340000 2016-05-23
Air bags:frontal:passenger side:inflator module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Z

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

In owners’ own words

Air bags mileage not reported 3.3 yr in service crash / fire / tow
2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED. ALSO, THE AIR BAGS DID NOT DEPLOY. *JB
Air bags 28,000 mi 3.8 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TREATED FOR POST CONCUSSION SYNDROME, TEMPORARY HEARING LOSS ON HER LEFT EAR AND SEVERE LEFT SHOULDER, ELBOW, AND KNEE INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 28,000.
Air bags 19,000 mi 4.8 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2011 LEXUS ES350. WHILE DRIVING AT 15 MPH, THE DRIVER REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Other ES350 model years

201220112010200920082007

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