What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 Mercedes-Benz E-Class

Typical pattern

8.2% of complaints about the 2003 Mercedes-Benz E-Class came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 10.5 yr in service. The most-reported system is fuel / propulsion (104 complaints), typically at 11.1 yr or about 100,000 miles.

Covers 4 variants: E320 (281), E500 (143), E CLASS (69), E350 (10)
Complaints
498
Median age at failure
10.5 yr
Median mileage
88,865 n=375
Crash / fire / tow
7.4% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Fuel / propulsion
104 reports · 100,000 mi
11.1 yr
1%
Service brakes
88 reports · 120,000 mi
12.9 yr
8%
Service brakes, hydraulic
41 reports · 41,900 mi
4.2 yr
14.6%
Suspension
37 reports · 69,000 mi
8.3 yr
5.4%
Fuel system
37 reports · 101,445 mi
10.6 yr
0%
Electrical system
34 reports · 69,502 mi
8.8 yr
2.9%
Air bags
30 reports · 90,600 mi
9.3 yr
30%
Power train
26 reports · 40,000 mi
5.2 yr
0%

In owners’ own words

Air bags 2 mi 2 mo in service
THE 2003 MERCEDES BENZ E320 HAS A FAULTY GATEWAY MODULE AND SOFTWARE. THIS MODULE HAS RESULTED IN PROBLEMS BEING REPORTED IN MY CAR THAT THE BRAKES, SELF RESTRAINT SYSTEM, TELEPHONE SYSTEM, AND TIRE PRESSURE HAVE FAILED. I HAVE NO WAY OF KNOWING IF THE THE SAFTY SYSTEMS ARE OPERATIONAL OR NOT. AT THIS POINT I AM DRIVING A CAR THAT SAYS MY SRS SYSTEM IS NOT WORKING. I HAVE BEEN IN THE MERCEDES SHOP NO LESS THAN 4 TIMES TO HAVE THE PROBLEM REPAIRED. IT SIMPLY RE-OCCURS AFTER EACH REPAIR. FROM RESEARCH ON THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM.
Air bags 9,000 mi 1 mo in service
THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS AND THE VEHICLES AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE DEALER HAS BEEN NOTIFIED. *NLM
Air bags mileage not reported 1.1 yr in service
MERCEDES E320-ANOTHER ELECTRICAL PROBLEM WITH THE SRS-RESTRAINT LIGHT-GATEWAY. MERCEDES CLAIMS REAR AIRBAG PROBLEM, CAR UNSAFE TO DRIVE, BUT IF YOU DIDN'T BUY IT FROM SERVICING DEALER, NO LOANER! MB VEHICLE MOTOR INQUIRY INDICATED CAR WAS NAV PRE-WIRED. PLANNED INSTALLATION WHEN AVAILABLE, NO PREPAY, NOW I'M STUCK WITHOUT NAV, REASON I BOUGHT MB *LA
Service brakes, hydraulic mileage not reported 11 mo in service
MERCEDES BENZ E CLASS AND SL CLASS 2003 2004 MODELS WITH ELECTRO-HYDRAULIC BRAKE SYSTEMS ARE EXPERIENCING BRAKE FAILURES, SOMETIMES WITHIN 1000 MILES OF PURCHASE. ELECTRICAL FAILURES CAN LEAVE THE VEHICLE WITH NO REAR BRAKES AND LIMITED USE OF THE FRONT BRAKES! SOME OF THE BRAKE LINES ARE RUBBER AND ATTACHED WITH HOSE CLAMPS! I HAVE WORKED ON CARS FOR FIFTEEN YEARS AND HAD NOT SEEN A BRAKE FAILURE, BUT HAVE NOW SEEN THREE IN THE LAST THREE MONTHS. WHEN THESE VEHICLES AGE, COMPLETE BRAKE FAILURES MAY BE POSSIBLE.*AK

Other E-Class model years

201720162014201320122011201020092008200720062005200420032001200019991998

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