What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Mercedes-Benz E-Class

Typical pattern

3.5% of complaints about the 2010 Mercedes-Benz E-Class came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 8.3 yr in service. The most-reported system is air bags (81 complaints), typically at 6.9 yr or about 70,000 miles.

Covers 2 variants: E350 (229), E550 (79)
Complaints
288
Median age at failure
8.3 yr
Median mileage
68,060 n=135
Crash / fire / tow
6.9% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
81 reports · 70,000 mi
6.9 yr
3.7%
Suspension
43 reports · 68,060 mi
10.1 yr
9.3%
Other
23 reports · 65,000 mi
9.3 yr
0%
Electrical system
20 reports · 81,005 mi
8.3 yr
10%
Fuel / propulsion
19 reports · 80,000 mi
9.6 yr
0%
Power train
16 reports · 103,000 mi
8.5 yr
6.2%
Engine
16 reports · 69,995 mi
8.9 yr
6.2%
Structure
15 reports · 70,000 mi
12.8 yr
13.3%

Safety recalls — NHTSA campaigns

22V168000 2022-03-18
Exterior lighting:lighting control module:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

18V043000 2018-01-10
Air bags:frontal:passenger side:inflator module

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalli

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V363000 2016-05-26
Air bags:frontal:passenger side:inflator module

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V081000 2016-02-11
Air bags:frontal:driver side:inflator module

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Ko

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

In owners’ own words

Other 18,000 mi 5.4 yr in service
THE STITCH SEAM OF THE "MB TEXTURE" OF THE DRIVER'S SEAT SPONTANEOUSLY BURST UPON MY ENTERING AND SITTING IN THE VEHICLE. THE DRIVER'S DOOR LOCK FREEZES AND HAS NOT BEEN OPERABLE VIA THE KEY REMOTE SINCE THEN.
Other 49,900 mi 6.3 yr in service
I BOUGHT A 2010 E350 MB IN NOVEMBER OF 2015 AS A BIRTHDAY GIFT. MY 3RD WEEK OF OWN IT THE CHECK ENGINE LIGHT CAME ON AND KEEPS GOING ON AND OFF. BROUGHT IT BACK TO THE DEALER WHERE I BOUGHT IT AND TOLD ME TO BRING IT TO MB. TURN OUT TO BE HECK ENGINE LIGHT DUE TO FAULTY CAMSHAFT ADJUSTER SOLENOID ON MERCEDES-BENZ E350. WHY IS THEIR NO RECALL ON THIS, IT COST $8,000.00 TO GET IT FIXED?
Other mileage not reported 7.0 yr in service
WE BROUGHT THIS VEHICLE FROM 3RD PARTY. TRANSMISSION GEAR SOUND IS COMING SO HARD. I HAVE VERY LOW MILEAGE ONLY 48K. I WEN TO DELAR, HE TOLD ME TO CHANGE THE TRANSMISSION OR CONTACT HEAD OFFICE TO RESOLVE THIS ISSUE. I NEED SOMEONE TO HELP ME FOR NEXT STEP.
Structure 800 mi 9 mo in service
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING 65 MPH WITH THE WINDOWS OPEN, THE CONTACT COULD FEEL PRESSURE FROM THE WIND IN HIS EAR. THE PRESSURE MADE HIS EQUILIBRIUM UNBALANCED AND NEARLY CAUSED A CRASH TO OCCUR. THE CONTACT STATED THAT HE WAS FAMILIAR WITH SEVERAL RELATED COMPLAINTS. THE DEALER AND THE MANUFACTURER HAVE BEEN CONTACTED. THE MANUFACTURER STATED THAT HE WOULD HAD TO OPEN ADDITIONAL WINDOWS IN THE VEHICLE IN ORDER TO ALLEVIATE THE PRESSURE. THE FAILURE MILEAGE WAS 800.

Other E-Class model years

201720162014201320122011201020092008200720062005200420032001200019991998

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