2020 Mercedes-Benz GLE

Typical pattern

11.1% of complaints about the 2020 Mercedes-Benz GLE came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 3.7 yr in service. The most-reported system is engine (43 complaints), typically at 5.4 yr or about 6,600 miles.

Covers 3 variants: GLE 350 (131), GLE 450 (48), GLE 580 (10)

Complaints: 190
Median age at failure: 3.7 yr
Median mileage: 10,130 n=59
Crash / fire / tow: 9.5% of reports
Safety recalls: 10

Safety recalls — NHTSA campaigns

24V207000 2024-03-15

Electrical system:wiring

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

An overheated ground connection can increase the risk of a fire.

24V118000 2024-02-16

Power train:automatic transmission:control module:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

An engine stall increases the risk of a crash.

23V177000 2023-03-17

Visibility:defroster/defogger/hvac system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

22V680000 2022-09-12

Structure:body

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

22V365000 2022-05-20

Electrical system:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

22V232000 2022-04-08

Back over prevention:display function

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

22V231000 2022-04-08

Electrical system:wiring:interior/under dash

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

An overheated electrical cable can increase the risk of a fire.

22V098000 2022-02-18

Electrical system:wiring:fuses and circuit breakers

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.

Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.

21V961000 2021-12-13

Fuel system, gasoline:fuel injection system:fuel rail

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

21V818000 2021-10-18

Seats

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

In owners’ own words

Speed control mileage not reported 3.1 yr in service

I was turning on to a busy street and the throttle became unresponsive. I verified the car was in drive. There was no engine noise when pressing the accelerator pedal. I stopped the car and shifted to park and then back to drive and the car responded normally.

Speed control mileage not reported 9 mo in service

While driving on the interstate in the right lane with adaptive cruise set at 70mph the cameras will occasionally read the off ramp/exit speed limit signs and brake hard to decelerate to the posted off ramp speed limit. This creates an opportunity for a rear end collision. Additionally, the adaptive cruise will âseeâ vegetation or guard rails on the opposite side of the road, while in a turn, and brake as if to avoid a collision when no hazard exists. Many instances of the two anomalies.

Speed control mileage not reported 3.4 yr in service

I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my entire dash went black while I was driving. I also felt water on my feet why on the passenger side ( like a light mist).

Engine 4,700 mi 1.3 yr in service

WHILE DRIVING IN A PARKING LOT AT A LOW SPEED MY CAR TURNED OFF BY ITSELF I KEPT PUSHING ON THE ACCELERATOR BUT I REALIZED THE CAR IS NOT MOVING, IT HAD SHOT OFF BY ITSELF. I TURNED THE CAR ON MANUALLY AND THEN WORKED. IT WAS A TERRIFYING SITUATION. I KEPT THINKING WHAT IF I WAS ON THE FREEWAY AND MY CAR HAD TURNED OFF WHILE THE MOVING TRAFFIC WAS ABOUT 70 MILES. I CONTACTED MERCEDEZ BEZ AND I WAS TOLD IT MIGHT HAVE BEEN A GLICH AND THAT THEY COULD NOT DUPLICATE IT. I FEEL THAT IS A VERY DANGEROUS GLICH.

Other GLE model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2020 Mercedes-Benz GLE

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

Other GLE model years

How to read this