What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Mercedes-Benz GLE

Typical pattern

9.9% of complaints about the 2021 Mercedes-Benz GLE came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 4.2 yr in service. The most-reported system is engine (32 complaints), typically at 4.3 yr or about 74,000 miles.

Covers 3 variants: GLE 350 (69), GLE 450 (28), GLE 350 4MATIC (9)
Complaints
111
Median age at failure
4.2 yr
Median mileage
29,000 n=23
Crash / fire / tow
17.1% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
32 reports · 74,000 mi
4.3 yr
12.5%
Electrical system
21 reports · 13,525 mi
2.8 yr
23.8%

Safety recalls — NHTSA campaigns

24V724000 2024-09-27
Electrical system:wiring

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

24V207000 2024-03-15
Electrical system:wiring

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

An overheated ground connection can increase the risk of a fire.

24V118000 2024-02-16
Power train:automatic transmission:control module:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

An engine stall increases the risk of a crash.

23V880000 2023-12-21
Fuel system, gasoline:delivery:fuel pump

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

A loss of drive power can increase the risk of a crash.

23V445000 2023-06-26
Fuel system, gasoline:delivery:fuel pump

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

A loss of drive power can increase the risk of a crash.

23V177000 2023-03-17
Visibility:defroster/defogger/hvac system

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

22V680000 2022-09-12
Structure:body

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

22V365000 2022-05-20
Electrical system:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

22V231000 2022-04-08
Electrical system:wiring:interior/under dash

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

An overheated electrical cable can increase the risk of a fire.

21V509000 2021-07-02
Exterior lighting:headlights

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

In owners’ own words

Electrical system 35,000 mi 2.8 yr in service
The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the infotainment screen had gone blank and had failed to operate as needed. Due to the failure, the back-up camera failed to operate while the vehicle was in reverse(R). The vehicle was taken to a dealer and the contact was informed that an unknown liquid had spilled on the electrical unit connected to the infotainment screen. The manufacturer was notified of the failure and denied the contact’s claim to have the vehicle serviced under warranty. The vehicle was not repaired. The failure mileage was approximately 35,000.
Electrical system mileage not reported 5.1 yr in service crash / fire / tow
Not sure vehicle was parked and caught on fire from the drivers side completely burning
Electrical system 29,000 mi 5.1 yr in service
The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera screen was black and there was no image displayed, causing a visibility hazard for the driver. The vehicle was taken to the local dealer, who indicated that the VIN was not included in NHTSA Campaign Number: 21V354000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The failure mileage was 29,000.
Engine mileage not reported 1.8 yr in service crash / fire / tow
I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times and my car was not fix it stay more in the shop then with me the car senc don't work the light up red like if someones next to me

Other GLE model years

20222021202020172016

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