What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Mitsubishi Outlander

Typical pattern

9.7% of complaints about the 2004 Mitsubishi Outlander came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 6.9 yr in service. The most-reported system is suspension (20 complaints), typically at 12.9 yr or about 96,484 miles.

Complaints
72
Median age at failure
6.9 yr
Median mileage
69,000 n=51
Crash / fire / tow
23.6% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
20 reports · 96,484 mi
12.9 yr
15%

Safety recalls — NHTSA campaigns

16V458000 2016-06-23
Suspension:front:control arm:lower arm

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross me

A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

04V428000 2004-09-01
Equipment:other:labels

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

04V197000 2004-04-26
Trailer hitches

CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.

OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.

03V429000 2003-11-03
Visibility:windshield wiper/washer

ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.

IF THIS OCCURS DURING SEVERE WEATHER AND DURING VEHICLE'S HIGH-SPEED OPERATION, THE DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD LEAD TO A CRASH.

In owners’ own words

Suspension 900 mi 2 mo in service
THE OUTLANDER HAS THE TENDENCY TO DRIFT TO THE LEFT. A QUICK CHECK ON THE WEBSITE REVEALED MANY CAR OWNERS FACED THE SAME PROBLEM. IT IS IDENTIFIED TO THE ACTUATOR LATCH MECHANISM OF THE STEERING MECHANISM. THIS PROBLEM US WELL KNOWN TO JAPAN & ASIA. I AM EXTREMELY SURPRISED THAT IT IS NOT KNOWN TO US AT ALL. ALL THE TIME, I HAVE TO TURN THE STEERING WHEEL SLIGHTLY TO THE RIGHT TO KEEP THE SUV STRAIGHT!!! *AK
Suspension 200 mi 4 mo in service
WHEN DRIVING IN THE SNOW, THE CONSUMER LOST POWER STEERING, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE CONSUMER CONTACTED THE DEALER, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK THE VEHICLE WOULD DRIFT TO THE LEFT OR RIGHT WITH LITTLE MOVEMENT OF THE STEERING WHEEL. *SC *JB
Suspension 80,000 mi 3.0 yr in service
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, A WOBBLING SOUND WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THE BUSHING AND UPPER CONTROL ARM NEEDED TO BE REPLACED. 30,000 MILES LATER, THE PROBLEM RETURNED AND THE SAME REPAIRS WERE MADE AT AN INDEPENDENT REPAIR SHOP.

Other Outlander model years

2022201620152011200720042003

How to read this