What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2022 Polestar Polestar 2

Typical pattern

13.2% of complaints about the 2022 Polestar Polestar 2 came in the first year, which is unremarkable for a 2022 vehicle — around the middle of the 181 model-years on record. The median complaint arrives at 3.8 yr in service. The most-reported system is back over prevention (217 complaints), typically at 3.8 yr or about 20,000 miles.

Complaints
380
Median age at failure
3.8 yr
Median mileage
21,000 n=8
Crash / fire / tow
0.8% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Back over prevention
217 reports · 20,000 mi
3.8 yr
0.5%
Electrical system
46 reports · 76,000 mi
1.1 yr
0%
Other
40 reports
3.3 yr
2.5%
Visibility / wipers
20 reports
3.9 yr
0%

Safety recalls — NHTSA campaigns

25V615000 2025-09-15
Back over prevention:software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

25V280000 2025-04-25
Back over prevention:software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

24V477000 2024-06-26
Equipment:electrical:infotainment:software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

21V110000 2021-02-24
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

In owners’ own words

Other mileage not reported 5 mo in service
4G LTE (TCAM) lost cellular signal, which controls all connectivity to car including entertainment, driver assistance, SOS and sometimes access to unlock/lock car
Other mileage not reported 6 mo in service
3/3/22 TCAM went out no LTE no GPS no SOS no Roadside Assistance called dealer had appt for 3/5/22 to have repaired picked up that afternoon everything worked this afternoon 3/8/22 it all went out again will call dealer again tomorrow and miss more work due to this
Other mileage not reported 6 mo in service
TCAM/Navigation fails. GPS location got really flaky and jumped all over the map, and ultimately stopped working altogether. This TCAM failure seems like a common issue on the polestar forums. The safety concern is mainly the amount of confusion it caused since it was telling me to turn left or right in places where that wouldn't have been legal or safe (because it thought I was somewhere else).
Electrical system mileage not reported 5 mo in service
4G LTE (TCAM) lost cellular signal, which controls all connectivity to car including entertainment, driver assistance, SOS and sometimes access to unlock/lock car

Other Polestar 2 model years

202320222021

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