What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Polestar Polestar 2

No clear pattern

1.4% of complaints about the 2023 Polestar Polestar 2 arrived in its first year of service. That is an unusual figure for a 2023 vehicle, but with only 144 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is back over prevention (93 complaints), typically at 2.8 yr or about 25,000 miles.

Complaints
144
Median age at failure
2.8 yr
Median mileage
25,000 n=2
Crash / fire / tow
4.2% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Back over prevention
93 reports · 25,000 mi
2.8 yr
1.1%

Safety recalls — NHTSA campaigns

25V615000 2025-09-15
Back over prevention:software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

25V280000 2025-04-25
Back over prevention:software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

24V477000 2024-06-26
Equipment:electrical:infotainment:software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

23V476000 2023-07-12
Suspension:front:control arm:lower ball joint

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

In owners’ own words

Back over prevention mileage not reported 1.1 yr in service
The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk apron, causing the emergency braking system to trigger. This has happened often enough to the point where I disable the emergency braking system on every startup.
Back over prevention mileage not reported 1.1 yr in service
The parking camera system freezes and flickers on a fresh startup on a fairly consistent basis, all you have to do is let the car go into a "sleep state" then enter the car and go in to reverse. Also, there are false positives from the parking collision system in the rear when going down a sidewalk apron, causing the emergency braking system to trigger. This has happened often enough to the point where I disable the emergency braking system on every startup.
Back over prevention 10 mi 4 mo in service
The contact owns a 2023 Polestar Polestar2. The contact stated that on several occasions when the vehicle was shifted in reverse(R) the back over prevention camera screen was black. The vehicle was taken to a dealer where it was diagnosed and determine that an unknown software update needed to be performed. The software update was performed four times, but the failure persisted. The contact was provided a 2023 Polestar Polestar2 loaner, and the vehicle also experienced the same failure. The manufacturer was notified of the failure. The failure mileage was approximately 10.

Other Polestar 2 model years

202320222021

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