What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Tesla Model S

No clear pattern

0% of complaints about the 2012 Tesla Model S arrived in its first year of service. That is an unusual figure for a 2012 vehicle, but with only 89 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is electrical system (37 complaints), typically at 8.8 yr or about 83,000 miles.

Complaints
89
Median age at failure
9.0 yr
Median mileage
65,000 n=57
Crash / fire / tow
5.6% of reports
Safety recalls
8

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
37 reports · 83,000 mi
8.8 yr
2.7%

Safety recalls — NHTSA campaigns

24V376000 2024-05-28
Seat belts:front:warning light/devices

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

24V051000 2024-01-30
Electrical system: instrument cluster/panel

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

23V838000 2023-12-12
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

21V035000 2021-01-29
Back over prevention:software

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

18V204000 2018-03-29
Steering:electric power assist system

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

17V260000 2017-04-19
Parking brake

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

17V023000 2017-01-10
Air bags:frontal:passenger side:inflator module

Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the frontal air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V780000 2015-11-23
Seat belts:front

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

In owners’ own words

Electrical system 70,000 mi 5.5 yr in service
THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.
Electrical system 68,000 mi 8.7 yr in service
EACH TIME THE TESLA S IS STARTED THE LARGE TOUCH DISPLAY SCREEN IS INOPERATIVE. NO FUNCTION ON THE SCREEN WORKS. THE REARVIEW CAMERA, CELL PHONE OR ANY FUNCTION-HAVE,SUNROOF,GARAGE DOOR CLOSE, ETC. THE SCREEN HAS TO BE RESET TAKING 5 MINUTES. THE CAR CAN BE DRIVEN BY ALL SCREEN FUNCTIONS INCLUDING CHARGING ARE IMPACTED. *TR
Electrical system 130,000 mi 8.3 yr in service
ABOUT 6 MONTHS AGO MY MEDIA CONTROL UNIT (MCU) AND TOUCHSCREEN FAILED, REQUIRING A REPLACEMENT. I JUST READ AN ARTICLE THAT YOU ARE INVESTIGATING THESE FAILURES AND WANTED TO GIVE YOU SOME MORE EXAMPLES IF DESIRED. AS YOU PROBABLY WELL KNOW, IT SOUNDS LIKE A COMMON PROBLEM. BEFORE REPLACEMENT, NOT ALL VEHICLE FUNCTIONALITY AND SETTINGS WERE AVAILABLE, AND THE MCU COULD NO LONGER GET SOFTWARE UPDATES, WHICH TESLA PERSONNEL STATED WOULD EVENTUALLY BE A SAFETY CONCERN. *TR

Other Model S model years

2024202320222021202020192018201720162015201420132012

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