What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Tesla Model S

Typical pattern

2.8% of complaints about the 2013 Tesla Model S came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 7.8 yr in service. The most-reported system is electrical system (194 complaints), typically at 7.8 yr or about 90,000 miles.

Complaints
675
Median age at failure
7.8 yr
Median mileage
74,795 n=427
Crash / fire / tow
14.4% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
194 reports · 90,000 mi
7.8 yr
11.3%
Other
121 reports · 82,000 mi
7.8 yr
7.4%
Suspension
91 reports · 45,000 mi
4.9 yr
17.6%
Power train
35 reports · 110,000 mi
7.9 yr
8.6%
Steering
29 reports · 79,000 mi
8.1 yr
10.3%
Speed control
25 reports · 40,000 mi
7.3 yr
56%
Fuel / propulsion
24 reports · 95,000 mi
6.9 yr
12.5%
Engine
21 reports · 84,571 mi
7.3 yr
19%
Service brakes
21 reports · 40,000 mi
5.3 yr
47.6%
Structure
20 reports · 38,000 mi
7.0 yr
15%
Visibility / wipers
18 reports · 90,000 mi
7.9 yr
0%
Exterior lighting
15 reports · 90,000 mi
7.8 yr
0%

Safety recalls — NHTSA campaigns

24V376000 2024-05-28
Seat belts:front:warning light/devices

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

24V153000 2024-02-27
Forward collision avoidance: warnings:external/pedestrian alert

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

24V051000 2024-01-30
Electrical system: instrument cluster/panel

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

23V838000 2023-12-12
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

21V035000 2021-01-29
Back over prevention:software

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

18V204000 2018-03-29
Steering:electric power assist system

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

18V031000 2018-01-09
Air bags:frontal:passenger side:inflator module

Tesla, Inc. (Tesla) is recalling all 2013 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V260000 2017-04-19
Parking brake

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

15V780000 2015-11-23
Seat belts:front

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

14V006000 2014-01-13
Equipment:electrical

Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat.

An overheated adapter, cord, or wall outlet increases the risk of burn injury and/or fire.

In owners’ own words

Structure 950 mi 5 mo in service
I REMOVED THE REAR BUMPER COVER FROM THE CAR TO INSTALL A TRAILER HITCH. THREE OF THE FOUR NUTS WERE NOT TIGHTENED ON THE RIGHT SIDE OF THE STEEL BUMPER CROSS MEMBER. THE NUTS WERE LOOSELY STARTED ONTO THE STUDS. THE NUTS ARE LOCATED IN AN AREA THAT CANNOT BE INSPECTED WITHOUT DISASSEMBLING THE REAR OF THE CAR. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS IT AFFECTS CRASH CRUMPLE ZONE INTEGRITY AND PROTECTION FOR THE REAR FACING JUMP SEATS IN THIS VEHICLE. THERE WAS NO ACCIDENT AND I DO NO BELIEVE THERE IS A DESIGN PROBLEM. HOWEVER, THERE IS AN ASSEMBLY QUALITY CONTROL ISSUE. *TR
Structure mileage not reported 1.1 yr in service
THIS IS NOT SO MUCH A COMPLAINT AS IT IS A QUESTION. I HAD THOUGHT ABOUT PURCHASING A TESLA AND I SAW PICTURES OF THE RECENT ACCIDENT THAT SPARKED, LITERALLY, A FIRE -- APPARENTLY A FRONT END COLLISION. THE EXCUSE FROM TESLA WAS THAT A PIECE OF METAL PIERCED THE BATTERIES AND THAT WILL, AS I UNDERSTAND IT ACCORDING TO TESLA, CAUSE A FIRE. I BELIEVE THAT WHEN NHTSA CRASH TESTS THESE CARS, IT IS INTO CONCRETE. AS MOST CRASHES ARE METAL TO METAL, SHOULDN'T YOU TEST, ESPECIALLY THIS CAR, BY CRASHING IT INTO ANOTHER CAR? *TR
Structure 100 mi 1.9 yr in service
THE VENTILATION IN THE 3RD ROW IS AWFUL IN THE MODEL S. THERE HAVE BEEN MANY PEOPLE COMPLAINING OF SICK KIDS THROWING UP BECAUSE IT'S TOO HOT. TESLA ACKNOWLEDGED IT OVER A YEAR AGO AND STILL HASN'T FIXED IT. WE HAVE TRIED CONTACTING THEM AND HAVE BEEN UNABLE TO GET A RESPONSE. *TR
Electrical system 5,500 mi 1.3 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT THE CHARGING CORD BECAME EXTREMELY HOT AND THE CONTACT WAS BURNED AFTER MAKING CONTACT WITH THE CORD. THE PLASTIC PART OF THE CORD HAD ALSO MELTED. THE CHARGING CORD WAS DISCONNECTED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO ADVISED THE CONTACT TO CALL THE FIRE DEPARTMENT. THE FIRE DEPARTMENT FOUND THE CHARGING CORD TO BE DEFECTIVE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,500.

Other Model S model years

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