2021 Volkswagen Atlas Cross Sport

Typical pattern

9.9% of complaints about the 2021 Volkswagen Atlas Cross Sport came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 2.0 yr in service. The most-reported system is electrical system (54 complaints), typically at 1.6 yr or about 11,000 miles.

Complaints: 284
Median age at failure: 2.0 yr
Median mileage: 13,000 n=23
Crash / fire / tow: 6.7% of reports
Safety recalls: 10 1 do not drive

When each system is reported — middle 50% of complaints

System

0y2y4y6y8y10y12y14y

Electrical system

54 reports · 11,000 mi

1.6 yr

3.7%

Air bags

37 reports · 17,000 mi

1.8 yr

24.3%

Service brakes

36 reports · 16,000 mi

1.4 yr

2.8%

Engine

33 reports · 11,344 mi

3.6 yr

Collision avoidance

31 reports · 13,000 mi

1.4 yr

12.9%

Other

25 reports

3.6 yr

Exterior lighting

18 reports

5.3 yr

Fuel / propulsion

16 reports

3.3 yr

Safety recalls — NHTSA campaigns

20V712000 2020-11-17 Do not drive

Steering

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

24V464000 2024-06-20

Air bags:sensor:occupant classification:front passenger

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

A deactivated passenger air bag increases the risk of injury during a crash.

22V815000 2022-10-31

Tires:pressure monitoring and regulating systems

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

22V514000 2022-07-20

Back over prevention: sensing system: camera

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

22V245000 2022-04-13

Fuel system, gasoline:fuel injection system:injectors

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

22V152000 2022-03-28

Air bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

A delayed air bag deployment can increase the risk of injury.

22V086000 2022-02-16

Equipment:other:labels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

21V892000 2021-11-17

Visibility:defroster/defogger/hvac system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

21V812000 2021-10-15

Wheels:lugs/nuts/bolts/studs

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

The bolts may loosen and cause a loss of control, increasing the risk of a crash.

21V616000 2021-08-06

Electrical system:wiring:relays/solenoids

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.

A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.

In owners’ own words

Engine mileage not reported 1.8 yr in service

I was driving the car and it stalled on me. I had to start the car again. The car has not reproduced the incident again. I brought the car to two different service departments but they found nothing. One service department said to change my gasoline.

Engine mileage not reported 2.3 yr in service

The remote start will not work related to fuel system issues, which concerns me and has an affect on the car stoping during driving.

Engine mileage not reported 2.8 yr in service

Start/stop error occurred on dashboard and a day later the check engine came on. I took it in to get diagnosed & was told the software was recalled and needed updated. A few days later the start/stop error came back on, engine light came on, car was jerking and my engine would shut off as I am driving and would tell me to start my engine manually. I was then told the evap purge valve and evap canister needed replaced. These 2 items were the first 2 line items on the diagnosis they first ran & did not check.

Fuel / propulsion mileage not reported 1.8 yr in service

I was driving the car and it stalled on me. I had to start the car again. The car has not reproduced the incident again. I brought the car to two different service departments but they found nothing. One service department said to change my gasoline.

Other Atlas Cross Sport model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.