What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Volkswagen Atlas Cross Sport

Typical pattern

27.1% of complaints about the 2024 Volkswagen Atlas Cross Sport came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.4 yr in service. The most-reported system is electrical system (32 complaints), typically at 1.3 yr or about 10,640 miles.

Complaints
170
Median age at failure
1.4 yr
Median mileage
11,000 n=12
Crash / fire / tow
5.3% of reports
Safety recalls
8

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
32 reports · 10,640 mi
1.3 yr
3.1%
Collision avoidance
23 reports · 10,640 mi
1.3 yr
0%
Other
23 reports
1.3 yr
4.3%
Engine
15 reports · 3,000 mi
1.4 yr
0%

Safety recalls — NHTSA campaigns

26V473000 2026-07-22
Back over prevention:software

Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V434000 2025-06-30
Service brakes

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

A loss of vehicle control increases the risk of a crash.

25V334000 2025-05-21
Back over prevention: sensing system: camera

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

25V100000 2025-02-17
Engine

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.

24V723000 2024-09-27
Service brakes, hydraulic:foundation components:master cylinder

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.

24V480000 2024-06-27
Back over prevention:software

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

24V464000 2024-06-20
Air bags:sensor:occupant classification:front passenger

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

A deactivated passenger air bag increases the risk of injury during a crash.

23V593000 2023-08-23
Engine and engine cooling:engine:hard parts internal/mechanical

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.

In owners’ own words

Electrical system mileage not reported 0 mo in service
Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also inspected. The vehicle jerked consistently and grew worse before it lost power. Multiple warnings flashed and the check engine remained on. Neither the manufacturer nor the dealer has rectified and says it is under review.
Electrical system mileage not reported 0 mo in service
The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem after at least 4 attempts.
Electrical system 800 mi 9 mo in service
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several unknown warning lights were illuminated. The contact stated there were audible chimes and alarms sounding during the failure. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 800. VIN tool confirms parts not available.
Engine 3,000 mi 0 mo in service
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

Other Atlas Cross Sport model years

2024202220212020

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