2011 Volkswagen Routan
Typical pattern 2.3% of complaints about the 2011 Volkswagen Routan came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.5 yr in service. The most-reported system is electrical system (111 complaints), typically at 6.5 yr or about 71,000 miles.
- Complaints
- 301
- Median age at failure
- 6.5 yr
- Median mileage
- 69,000 n=253
- Crash / fire / tow
- 6.6% of reports
- Safety recalls
- 0
Power train 50,000 mi 5.4 yr in service
THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS
Power train 80,000 mi 6.9 yr in service
ENGINE LIGHT ON. NEED TO REPLACE TORQUE CONVERTER AND VALVE BODY, SEALANT, AND TRAN FLUIDS
Power train 77,700 mi 6.8 yr in service
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY BEGIN TO JERK AND DECELERATE BEFORE STALLING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GENE LANGAN VW LOCATED IN RASPBERRY, CONNECTICUT WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,700.
Electrical system 7,000 mi 1.5 yr in service
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE SIDE SLIDING DOORS WOULD OPEN INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR MOTOR FAILED AND WOULD REQUIRE REPLACING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE IMMEDIATELY RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED AN EXTENDED WARRANTY AND A PERCENTAGE OFF THE PURCHASE OF A NEW VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILEAGE WAS APPROXIMATELY 36,923. *TR