2.6% of complaints about the 2012 Volkswagen Routan came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 7.3 yr in service. The most-reported system is electrical system (39 complaints), typically at 7.0 yr or about 77,000 miles.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH THE ENTIRE INSTRUMENT PANEL FAILED TO OPERATE. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,300. THE VIN WAS UNAVAILABLE. *TR
MY FAMILY AND I WERE TRAVELING ON OUR VACATION TO MONTREAL LAST THURSDAY (7/30). DURING OUR TRIP WE STOPPED BY LAKE GEORGE FOR A QUICK LUNCH WHERE OUR CAR BROKE DOWN. NOW AT FIRST, I WAS HOPING WE COULD STILL GET IT FIXED QUICKLY AND DRIVE IT UP FOR OUR WEEK LONG TRIP IN CANADA BUT INSTEAD WE HAD TO RENT A VEHICLE FROM THE LOCAL ENTERPRISE AND USE THAT VEHICLE FOR THE ENTIRE TRIP. IT TURNED OUT CAR WASN'T GETTING TO PARK PROPERLY. VW TOLD US IT'S NOT COVERED UNDER WARRANTY. ALSO I WAS TOLD ALTERNATOR NEEDED TO BE REPLACED. TOO MANY ISSUES AND $1700+ LATER STILL NOT FIXED.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.