What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Volkswagen Tiguan

Typical pattern

5.7% of complaints about the 2013 Volkswagen Tiguan came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is air bags (64 complaints), typically at 5.8 yr or about 60,000 miles.

Complaints
227
Median age at failure
5.8 yr
Median mileage
52,000 n=148
Crash / fire / tow
3.1% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
64 reports · 60,000 mi
5.8 yr
1.6%
Electrical system
35 reports · 58,640 mi
6.3 yr
0%
Engine
29 reports · 38,000 mi
6.3 yr
0%
Steering
27 reports · 62,000 mi
5.7 yr
3.7%
Other
16 reports · 50,000 mi
6.5 yr
0%

Safety recalls — NHTSA campaigns

18V329000 2018-05-16
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

15V483000 2015-08-04
Air bags:frontal

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

14V441000 2014-07-21
Fuel system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

A vehicle stall increases the risk of a crash.

In owners’ own words

Electrical system 71,500 mi 3.9 yr in service
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. WHILE DRIVING, THE VEHICLE LOST POWER UNEXPECTEDLY AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,500.
Electrical system mileage not reported 4.3 yr in service
MY 2013 VW TIGUAN SUDDENLY HAD A SNAPPING AND CRINKLY SOUND WHEN I TURNED THE WHEEL. I NOTICED IT WHEN I WAS TURNING IN MY DRIVEWAY VERY SLOWLY. HOURS LATER AND "ERROR:AIRBAG" MESSAGE APPEARED ON THE DASH AND ALL OF THE FUNCTIONS OF THE STEERING WHEEL STOPPED WORKING, INCLUDING THE HORN.
Electrical system 36,000 mi 5.1 yr in service
NO ELECTRICAL CONNECTION TO STEERING WHEEL, AIR BAG LIGHT IS ON... ALL SIMILAR PROBLEMS TO TAKATA RECALL BUT MY VIN WAS NOT INCLUDED IN THE RECALL AND THE DEALERSHIP IS TRYING TO CHARGE ME $800 TO FIX IT. WHEN VEHICLE WAS STATIONARY AND SWITCHED ON, THERE WAS A TEARING SOUND FROM THE STEERING WHEEL - THEN NOTHING WORKED IN THE STEERING WHEEL, NOT THE HORN OR THE CRUISE CONTROL OR ANYTHING. AND THE AIR BAG LIGHT IS ON.
Engine 4,600 mi 1.4 yr in service
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOST POWER. THE CONTACT RESTARTED THAT VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600. *TR

Other Tiguan model years

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