What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Cadillac CTS

Typical pattern

14% of complaints about the 2013 Cadillac CTS came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 3.0 yr in service. The most-reported system is electrical system (26 complaints), typically at 2.0 yr or about 17,000 miles.

Complaints
107
Median age at failure
3.0 yr
Median mileage
25,000 n=75
Crash / fire / tow
19.6% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
26 reports · 17,000 mi
2.0 yr
15.4%

Safety recalls — NHTSA campaigns

14V614000 2014-10-01
Electrical system

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

14V394000 2014-07-02
Electrical system:ignition

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or s

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

In owners’ own words

Electrical system 18,200 mi 1.5 yr in service
I JUST BOUGHT THIS VEHICLE 5 DAYS AGO. YESTERDAY WHEN I STOPPED AT RED TRAFFIC LIGHT AND THE CAR LOST POWER WITHOUT ANY WARNING. I HAD TO SHUT IT DOWN AND RESTART IT AND THEN IT CAME BACK TO FULL FUNCTION. THE REASON I FILED THIS COMPLAIN IS THAT I AM AFRAID THAT I COULD BE KILLED IF MY VEHICLE WAS ON THE HIGH WAY. I WILL BRING IT TO THE DEALER WHEN I HAVE MY DAYS OFF. I AM AFRAID SOMEDAY I COULD GET SERIOUS TROUBLE. *TR
Electrical system 9,000 mi 1.8 yr in service
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS RESTARTED MULTIPLE TIMES AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSED THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT TO ONLY HAVE THE KEY AND FOB ON THE KEY RING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Electrical system mileage not reported 1.0 yr in service
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS CONCERNED OF THE VEHICLE BEING UNABLE TO CHANGE GEARS AND THE POTENTIAL OF THE VEHICLE STALLING INTERMITTENTLY. THE MANUFACTURER WAS UNABLE TO CONFIRM IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE DEALER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Other CTS model years

201520142013201120102009200820072006200520042003

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