What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Cadillac CTS

Typical pattern

6.1% of complaints about the 2014 Cadillac CTS came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 6.8 yr in service. The most-reported system is power train (84 complaints), typically at 7.9 yr or about 78,000 miles.

Complaints
198
Median age at failure
6.8 yr
Median mileage
57,978 n=106
Crash / fire / tow
6.1% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
84 reports · 78,000 mi
7.9 yr
4.8%
Suspension
17 reports · 60,000 mi
7.9 yr
0%

Safety recalls — NHTSA campaigns

18V595000 2018-09-07
Seats:front assembly:seat heater/cooler

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

14V614000 2014-10-01
Electrical system

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

14V446000 2014-07-23
Seats

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

14V394000 2014-07-02
Electrical system:ignition

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or s

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

14V338000 2014-06-19
Power train:automatic transmission

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.

If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle i

14V253000 2014-05-15
Visibility:windshield wiper/washer:motor

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

In owners’ own words

Power train 400 mi 1.3 yr in service
MY WIFE WAS DRIVING AND MADE A RIGHT HAND TURN INTO A PARKING LOT. THE CAR BY ITSELF AUTOMATICALLY SHUT OFF AND THE GEAR SHIFT WENT BY ITSELF FROM DRIVE POSITION INTO PARK. THE CAR DID RESTART. THE DEALER CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR
Power train 88,000 mi 4.2 yr in service
COMPLETE REAR DIFFERENTIAL ASSY FAILURE, AT MY EXPENSE OF 4590.00 GM DID KICK IN 2500.00 BUT EVEN WITH THE REPAIR THERE IS NO FIX FOR THE REPLACEMENT THAT IS CURRENTLY BEING FIXED. A FULL RECALL WITH REPAIR, REIMBURSEMENT OR BUY OUT SHOULD BE DEMANDED, THIS IS A LIFE AND DEATH SAFETY ISSUE.
Power train 25,000 mi 3.9 yr in service
AXLE HALF SHAFT BOLTS BACKED OUT BREAKING MATING GEARS IN DIFFERENTIAL. VEHICLE WAS IN MOTION WHEN A VIBRATION THAT FELT LIKE A WHEEL WAS EXTREMELY OUT OF BALANCE STARTED. THE VEHICLE WAS PULLED OVER TO INSPECT. AFTER SEEING NOTHING I ATTEMPTED TO DRIVE AWAY SO IT WAS PUT IN DRIVE AND AS THE BRAKE WAS RELEASED THE GEARS BROKE DISABLING THE VEHICLE NECESSITATING A FLAT BED TOW TO THE DEALER.
Suspension 6,000 mi 1.8 yr in service
TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING 60 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD WITHOUT WARNING. IN ADDITION THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE STRUTS FRACTURED AND NEEDED TO BE REPLACED ALONG WITH THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 05/10/17*LJ *CN

Other CTS model years

201520142013201120102009200820072006200520042003

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