What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2016 Chevrolet Silverado 3500

Typical pattern

10.8% of complaints about the 2016 Chevrolet Silverado 3500 came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 2.9 yr in service. The most-reported system is steering (15 complaints), typically at 3.4 yr or about 37,844 miles.

Complaints
74
Median age at failure
2.9 yr
Median mileage
27,000 n=45
Crash / fire / tow
16.2% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
15 reports · 37,844 mi
3.4 yr
6.7%

Safety recalls — NHTSA campaigns

21V504000 2021-07-01
Air bags:side/window:curtain:inflator

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

19V088000 2019-02-07
Fuel system, gasoline:storage:tank assembly

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

18V578000 2018-08-30
Service brakes, hydraulic:pedals and linkages

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

17V437000 2017-07-10
Air bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without th

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

16V651000 2016-09-08
Air bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment o

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

16V069000 2016-02-05
Service brakes, hydraulic:pedals and linkages

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

In owners’ own words

Steering 100 mi 1.0 yr in service
NEW TRUCK HAD LOSE STEERING WHEN I TOOK DELIVERY, REQUIRING OVER CORRECTION. WITH JUST 4529 IN MILEAGE ON IT I TOOK IT BACK TO MY DEALER. WAS TOLD THEY ALREADY HAD MADE REPAIRS TO FOUR OTHER TRUCKS WITH THE SAME ISSUE. THEY REPLACED THE HYDRAULIC RECIRCULATING BALL STEERING GEAR. STEERING GEAR ADJUSTER WAY TOO FAR OUT, LEAKING AT SHAFT SEALS. REPLACED GEAR AND THE NEW ONE WAS BAD AS WELL, WITH STEERING STICKING AND THEN SLIPPING. REPLACED WITH SECOND NEW GEAR AND VEHICLE CHECKED OUT AND WAS RETURNED TO ME. THIS IS A MAJOR SAFETY ISSUE IN MY OPINION FOR A TRUCK DESIGNED TO TOW HEAVY VEHICLES.
Steering 2,000 mi 1.5 yr in service
AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS
Steering 39,500 mi 1.9 yr in service
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.

Other Silverado 3500 model years

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