What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Chevrolet Silverado 3500

Typical pattern

43.3% of complaints about the 2024 Chevrolet Silverado 3500 came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.2 yr in service. The most-reported system is electrical system (18 complaints), typically at 11 mo or about 500 miles.

Complaints
67
Median age at failure
1.2 yr
Median mileage
12,000 n=7
Crash / fire / tow
4.5% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
18 reports · 500 mi
11 mo
5.6%
Power train
15 reports
2.0 yr
6.7%

Safety recalls — NHTSA campaigns

24V894000 2024-11-26
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

24V060000 2024-02-01
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

23V549000 2023-08-03
Steering

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 4 mo in service
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Electrical system mileage not reported 11 mo in service
Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes
Electrical system mileage not reported 1.2 yr in service
After replacement of the trailer brake controller for the well known issue of the new OEM trailer brake controller disconnecting from the trailer brakes, the issue still persists. The trailer brake controller should remain connected to the trailer brakes at all times instead of disconnecting under its own control and programming. It is a major safety issue to be trailering a 21,000lb trailer with 6 functional disk brakes and have the controller decide to disconnect at seemingly random times to include descending a mountain pass at highway speeds.
Power train mileage not reported 1.2 yr in service
Vehicle and many like it with the 10 Speed transmission are having failing valve bodys which de-rates the vehicle to stay in 5th gear by GM coding and limits speed to 50 MPH. this part has a significant lead time while GM is rolling new trucks off the line with the part needed to rectify the issue of all the already purchased trucks and SUV's

Other Silverado 3500 model years

202420202016201520022001200019991998

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