What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Dodge RAM 2500

Typical pattern

11.2% of complaints about the 2002 Dodge RAM 2500 came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is structure (40 complaints), typically at 5.9 yr or about 62,000 miles.

Complaints
196
Median age at failure
5.3 yr
Median mileage
62,000 n=153
Crash / fire / tow
10.7% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Structure
40 reports · 62,000 mi
5.9 yr
7.5%
Power train
20 reports · 65,000 mi
3.8 yr
20%
Steering
20 reports · 60,000 mi
2.7 yr
10%

Safety recalls — NHTSA campaigns

07E104000 2007-12-11
Visibility:glass, side/rear

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

06E024000 2006-03-15
Engine cooling

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.

A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

In owners’ own words

Structure mileage not reported 3 mo in service
THE VEHICLE OSCILLATES VIOLENTLY ON CEMENT ROADS DUE TO STIFFNESS OF THE FRAME AND WRONG WHEEL BASE. THE DEALER IS UNABLE TO FIX THE PROBLEM. *YH
Structure mileage not reported 3 mo in service
THE VEHICLE OSCILLATES VIOLENTLY ON CEMENT ROADS DUE TO STIFFNESS OF THE FRAME AND WRONG WHEEL BASE. THE DEALER IS UNABLE TO FIX THE PROBLEM. *YH
Structure 45,000 mi 2.3 yr in service
BED STARTED SEPARATING FROM THE BODY OF THE VEHICLE ON BOTH REAR SIDES. DEALER ADMITTED THEY HAD A PROBLEM WITH THOSE VEHICLES. MANUFACTURER WAS NASTY, AND INDICATED THAT BY LAW THEY GUARANTEED VEHICLE FOR THREE YEARS OR 36000 MILES. *AK *MR
Power train mileage not reported 9 mo in service
WHEN VEHICLE WAS IN PARK ON A FLAT SURFACE AND IT ROLLED BACK, CAUSING DAMAGE TO VEHICLE. DEALER NOTIFIED.*AK

Other RAM 2500 model years

201220112010200920082007200620052004200320022001200019991998

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