What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Dodge RAM 2500

Typical pattern

3.1% of complaints about the 2012 Dodge RAM 2500 came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 3.7 yr in service. The most-reported system is steering (109 complaints), typically at 2.4 yr or about 42,000 miles.

Complaints
386
Median age at failure
3.7 yr
Median mileage
52,000 n=255
Crash / fire / tow
12.7% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
109 reports · 42,000 mi
2.4 yr
4.6%
Electrical system
51 reports · 94,000 mi
6.3 yr
13.7%
Engine
44 reports · 75,000 mi
5.2 yr
13.6%
Power train
37 reports · 46,500 mi
5.2 yr
13.5%
Fuel / propulsion
24 reports · 35,000 mi
3.5 yr
4.2%
Suspension
22 reports · 38,000 mi
3.4 yr
13.6%

In owners’ own words

Suspension 95,000 mi 1.8 yr in service
I WAS DRIVING SLOWLY FORWARD IN A PARKING LOT. I TURNED LEFT AND MY LEFT TIE ROD BROKE. I WAS UNABLE TO MOVE AND HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALERSHIP. *TR
Suspension mileage not reported 2.3 yr in service
REGARDING RECALL NOTICE EFFECTIVE JAN 6 2014 N49/NHTSA 13V-529 CONTACTED DEALER NUMEROUS TIMES THEY SAY NO PARTS AVAILABLE FROM MANUFACTURER MEANWHILE I CONTINUE TO DRIVE VEHICLE WITH THIS DEFECT PRESENT I FEEL LIKE THE DEALERSHIP AND THE MANUFACTURE ARE NOT TAKING THIS PROBLEM SERIOUSLY! *TR
Suspension 10,000 mi 2.6 yr in service
TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR
Steering 95,000 mi 1.8 yr in service
I WAS DRIVING SLOWLY FORWARD IN A PARKING LOT. I TURNED LEFT AND MY LEFT TIE ROD BROKE. I WAS UNABLE TO MOVE AND HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALERSHIP. *TR

Other RAM 2500 model years

201220112010200920082007200620052004200320022001200019991998

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