What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Ford Edge

Typical pattern

2.7% of complaints about the 2011 Ford Edge came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is electrical system (685 complaints), typically at 5.0 yr or about 55,000 miles.

Complaints
2,536
Median age at failure
5.3 yr
Median mileage
56,285 n=2046
Crash / fire / tow
2% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
685 reports · 55,000 mi
5.0 yr
0.9%
Structure
276 reports · 52,000 mi
4.8 yr
0.7%
Service brakes
261 reports · 90,035 mi
9.2 yr
4.6%
Other
253 reports · 62,400 mi
5.8 yr
0%
Exterior lighting
187 reports · 55,000 mi
5.5 yr
0%
Engine
179 reports · 59,988 mi
5.0 yr
4.5%
Power train
172 reports · 49,236 mi
4.0 yr
2.9%
Speed control
89 reports · 51,000 mi
4.0 yr
5.6%
Latches / locks
85 reports · 55,000 mi
4.4 yr
0%
Fuel / propulsion
57 reports · 56,000 mi
5.2 yr
0%
Service brakes, hydraulic
49 reports · 123,000 mi
12.8 yr
10.2%
Electronic stability control (esc)
43 reports · 73,000 mi
6.3 yr
0%

Safety recalls — NHTSA campaigns

11V128000 2011-02-24
Electrical system:software

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTER

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

10V659000 2010-12-29
Structure:body

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

10V516000 2010-10-27
Latches/locks/linkages:hatchback/liftgate:lock

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

In owners’ own words

Other 1,000 mi 7 mo in service
DRIVING AND TRANSMISSION DROPS HARD. I THIS HAS HAPPENED SEVERAL TIMES TYPICALLY WHEN FOOT IT OFF GAS. SAFETY CONCERN AS THE DROP IS SO SEVERE, SOMETIMES IT DOES THIS TWO TO THREE TIMES IN A ROW. VEHICLE TENDS TO BUCK IN EXTREME. DEALER CANT "RECREATE" PROBLEM. DEALER REPLACED THROTTLE BODY AND MOTOR ON 5/19 STILL HAVE ISSUES. VEHICLE WILL BE IN TO DEALER FOR 4TH TIME IN ONE MONTH.
Other 19,800 mi 2.1 yr in service
MY DOOR SENSOR LIGHT WILL NOT TURN OFF, WHICH IS KEEPING MY VEHICLE FROM LOCKING. THE MALFUNCTION IS WITH THE DRIVER'S SIDE OF MY 2011 FORD EDGE LIMITED MODEL. SOMETIMES YOU COULD SHOULD THE DOOR 20 TIMES IN A ROW AND THE DOOR STILL WOULD NOT LOCK. COLD TEMPERATURES SEEM TO EFFECT THE SENSOR MORE THAN A WARM DAY. FORD DID REPLACE MY SENSOR ON MY VEHICLE. *TR
Other 48,000 mi 3.7 yr in service
THE DOOR LATCH SWITCH IS A CONSTANT PROBLEM ON MANY FORD VEHICLES AND FORD REFUSES TO RECALL THE PRODUCT. IT COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR MAY OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *JS
Steering 2,400 mi 4 mo in service
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE, IT WOULD DRIFT SHARPLY TO THE RIGHT IF HIS HANDS WERE NOT ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT OCCURRED WHEN A VEHICLE WAS EQUIPPED WITH ALL-WHEEL DRIVE. THE FAILURE MILEAGE WAS 2,400 AND THE CURRENT MILEAGE WAS 2,700.

Other Edge model years

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