What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Ford Edge

Typical pattern

1.6% of complaints about the 2020 Ford Edge came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is power train (184 complaints), typically at 5.8 yr or about 85,000 miles.

Complaints
433
Median age at failure
5.3 yr
Median mileage
60,200 n=108
Crash / fire / tow
9.9% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
184 reports · 85,000 mi
5.8 yr
5.4%
Other
48 reports · 3,165 mi
4.9 yr
10.4%
Engine
46 reports · 48,157 mi
5.6 yr
8.7%
Electrical system
25 reports · 39,006 mi
5.3 yr
8%
Collision avoidance
25 reports · 26,150 mi
4.4 yr
16%
Back over prevention
15 reports · 72,000 mi
3.8 yr
13.3%

Safety recalls — NHTSA campaigns

25V442000 2025-06-27
Back over prevention:software

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

21V011000 2021-01-15
Power train:driveline:driveshaft

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

20V575000 2020-09-23
Back over prevention: sensing system: camera

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Reduced rearward visibility can increase the risk of a crash.

20V550000 2020-09-10
Power train:automatic transmission

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

In owners’ own words

Other 2,300 mi 9 mo in service
THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS THE PROBLEM EXISTS ON THE 2020 MODEL YEAR VEHICLES, TOO. *TR
Other 150 mi 1.3 yr in service
I THINK THAT THE HORN ON THE 2019 & 2020 FORD AUTOMOBILES ARE VERY UNSAFE. FORD MOTOR COMPANY SHOULD BE HELD RESPONSIBLE IF SOMETHING WERE TO HAPPEN IF SOMEBODY COULD NOT HERE THE HORN. VERY LOW TONE
Other 9,700 mi 1.5 yr in service
DRIVING ON HIGHWAY WITH GRANDKIDS AND SUNROOF EXPLODED. GLASS WENT ALL OVER MY GRANDKIDS. ONE WAS BLEEDING.
Power train 32 mi 10 mo in service
LOW SPEED START JERKY LIKE TRANS CAN NOT FIND RIGHT GEAR ONLY ON LOW ACCERATION UNDER 25 MPH

Other Edge model years

2022202120202019201820172016201520142013201220112010200920082007

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