What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Ford Edge

Typical pattern

1.6% of complaints about the 2012 Ford Edge came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is electrical system (462 complaints), typically at 4.2 yr or about 48,000 miles.

Complaints
1,482
Median age at failure
4.5 yr
Median mileage
50,729 n=1137
Crash / fire / tow
3.9% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
462 reports · 48,000 mi
4.2 yr
1.1%
Service brakes
247 reports · 70,000 mi
7.0 yr
6.5%
Other
177 reports · 53,000 mi
4.8 yr
1.7%
Structure
169 reports · 45,000 mi
3.9 yr
2.4%
Exterior lighting
84 reports · 50,750 mi
4.4 yr
0%
Engine
60 reports · 58,919 mi
6.3 yr
3.3%
Power train
47 reports · 49,032 mi
4.6 yr
10.6%
Latches / locks
39 reports · 47,000 mi
3.9 yr
0%
Fuel / propulsion
32 reports · 61,000 mi
5.1 yr
9.4%
Service brakes, hydraulic
28 reports · 111,000 mi
10.3 yr
17.9%
Electronic stability control (esc)
28 reports · 85,000 mi
5.1 yr
3.6%
Steering
16 reports · 70,000 mi
4.3 yr
12.5%

Safety recalls — NHTSA campaigns

14V393000 2014-07-02
Power train:axle assembly:axle shaft

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

14V002000 2014-01-06
Fuel system

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

A fuel leak in the presence of an ignition source may result in a fire.

12V438000 2012-09-07
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

A fuel leak in the presence of an ignition source may result in a fire.

In owners’ own words

Electrical system mileage not reported 3 mo in service
VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR
Electrical system 300 mi 7 mo in service crash / fire / tow
VEHICLE CAUGHT ON FIRE AFTER WE ATTEMPTED TO PARK THE VEHICLE. THIS INCIDENT TOOK PLACE LESS THAN TWO WEEKS AFTER NEW CAR PURCHASE FROM DEALER! HORRIBLE EXPERIENCE AND A SAFETY HAZARD FOR ANYONE LOOKING TO PURCHASE A FORD EDGE. *JS
Electrical system 47,000 mi 1.6 yr in service
AT RANDON THE DRIVER DOOR AJAR LIGHT & WARNING WILL APPEAR. THIS PREVENTS DOORS FROM BEING LOCKED WHILE THE KEY IS IN THE IGNITION SWITCH. DOOR IS SECURE AND CLOSED. WARNING LIGHT WILL SOMETIMES COME ON WHILE DRIVING. I AM CONCERNED IT PRESENTS A SECURITY ISSUE WHILE DRIVING IN SOME URBAN AREAS. FORD DEALERSHIP WHERE I BOUGHT THE CAR SAID THAT THEY HAD SEEN THE PROBLEM BEFORE AND, SINCE IT WAS OUTSIDE THE WARRANTY PERIOD, WOULD COST APPROX. $300.00 TO REPAIR. *TR
Fuel system 22,000 mi 1.9 yr in service crash / fire / tow
WHILE DRIVING ON THE FREEWAY WE NOTICED A GAS SMELL COMING THROUGH THE AIR CONDITIONER. WHEN WE STOPPED ON AN OFF RAMP, SMOKE STARTED TO COME THROUGH THE AIR CONDITIONING VENT. WE TURNED THE CAR OFF AND EVACUATED. WITHIN A FEW MINUTES THE CAR WAS ENGULFED IN FLAMES. THERE IS A RECALL ON FILE THAT AFFECTS THE FUEL LINES BUT IT SAYS FORD CLAIMS THAT OUR VIN ISN'T INCLUDED IN THAT BATCH. *TR

Other Edge model years

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