What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Ford F-350 SD

Typical pattern

9% of complaints about the 2020 Ford F-350 SD came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 4.4 yr in service. The most-reported system is power train (54 complaints), typically at 3.7 yr or about 60,000 miles.

Complaints
244
Median age at failure
4.4 yr
Median mileage
56,000 n=99
Crash / fire / tow
15.2% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
54 reports · 60,000 mi
3.7 yr
7.4%
Steering
35 reports · 52,000 mi
4.2 yr
22.9%
Fuel system, diesel
34 reports · 124,000 mi
5.5 yr
41.2%
Other
19 reports · 3,500 mi
2.8 yr
5.3%

Safety recalls — NHTSA campaigns

26V158000 2026-03-17
Fuel system, diesel:delivery:fuel pump

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

25V686000 2025-10-10
Back over prevention:software

Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V626000 2025-09-19
Steering:column

Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

A loss of steering control increases the risk of a crash.

24V957000 2024-12-20
Fuel system, diesel:delivery:fuel pump

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

23V420000 2023-06-09
Equipment:other:owners/service/other manual

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

22V644000 2022-08-26
Back over prevention: sensing system: camera

Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

22V250000 2022-04-14
Visibility:windshield wiper/washer:linkages

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

22V256000 2022-04-14
Power train:automatic transmission

Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.

Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.

22V087000 2022-02-16
Structure:frame and members:underbody shields

Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.

A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.

21V536000 2021-07-15
Power train:axle assembly

Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.

Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

In owners’ own words

Other 3,500 mi 8 mo in service
VEHICLE RPM WILL NOT DROP WHEN TAKING FOOT OFF THE GAS AND IN GEAR. RPM STAYS AT 1100 AND VEHICLE SPEEDS UP ON ITS OWN. NO DIFFERENCE WITH ENGINE BRAKE ON OR OFF. SEEMS TO HAPPEN IN PARKING LOTS OR AT STOP LIGHTS WHEN MOVING AT SLOW SPEEDS 5 TO 10 MILES PER HOUR. VEHICLE WILL ACCELERATE UNLESS BRAKES ARE APPLIED. BRAKES HAVE TO BE APPLIED SOMETIMES VERY HARD TO GET VEHICLE TO STOP AND ENGINE RPM TO DROP. DOCUMENTED BY THE DEALER WITH NO FIX. FORD MOTOR COMPANY CONTACTED WITH NO FIX. THIS HAS OCCURRED MULTIPLE TIMES. *TR
Other 5,000 mi 1.2 yr in service
SUDDEN SURGING AT SLOW SPEEDS. WHEN TRYING TO IDLE THROUGH AN AREA THAT IS TIGHT, CROWDED ETC. RPM'S WILL RISE TO 1,200 OR SLIGHTLY HIGHER.
Other mileage not reported 2.3 yr in service
The Ford is under a Customer Satisfaction Program 21B03, and Ford will not honor this for our vehicle, however our truck has the number one planetary and ring gear assembly that has gone out.
Power train 1,500 mi 11 mo in service
SHIFTING FROM 2 TO 3RD GEAR WHILE LIGHTLY ACCELERATING, IT BANGS SO HARD I THINK TRANSMISSION FELL OUT. IF IT UNDER AGGRESSIVE ACCELERATION, IT'S SMOOTH

Other F-350 SD model years

2024202220212020201920182017201620152010200820062005200420032002200120001999

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