What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 GMC Acadia

Typical pattern

21.2% of complaints about the 2024 GMC Acadia came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.8 yr in service. The most-reported system is service brakes (21 complaints), typically at 2.0 yr or about 25,312 miles.

Complaints
80
Median age at failure
1.8 yr
Median mileage
1,000 n=8
Crash / fire / tow
0% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
21 reports · 25,312 mi
2.0 yr
0%

In owners’ own words

Service brakes mileage not reported 1.2 yr in service
I was driving and making a left turn at a traffic light when all of a sudden, every light lit up on my dashboard. Then the dashboard turned completely black along with the radio screen. When the dashboard went black, I tried to stop by hitting the brakes to pull over. The brake pedal went all the way to the floor, and I had zero brakes. I was able to coast to a dirt shoulder where the vehicle stopped due to friction and gravity. The brakes never worked to aid in stopping the motion of my vehicle. I had my vehicle towed immediately to the dealership where I bought it.
Service brakes mileage not reported 1.3 yr in service
When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I was going to be able to back up as it kept kicking the emergency brake on. Based on what I have seen on the internet many 2024 GMC Acadia owners are having similar problems. GM needs to fix this!
Service brakes mileage not reported 1.2 yr in service
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.

Other Acadia model years

202520242022202120202019201820172016201520142013201220112010200920082007

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