What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 KIA Sorento

Typical pattern

3.9% of complaints about the 2014 KIA Sorento came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 7.0 yr in service. The most-reported system is engine (386 complaints), typically at 7.8 yr or about 100,000 miles.

Complaints
1,371
Median age at failure
7.0 yr
Median mileage
80,000 n=688
Crash / fire / tow
10.9% of reports
Safety recalls
6 3 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
386 reports · 100,000 mi
7.8 yr
15%
Structure
160 reports · 75,000 mi
7.1 yr
1.9%
Electrical system
148 reports · 70,000 mi
6.3 yr
10.8%
Other
147 reports · 79,800 mi
7.8 yr
8.8%
Exterior lighting
87 reports · 73,918 mi
6.3 yr
2.3%
Power train
70 reports · 78,888 mi
6.2 yr
5.7%
Air bags
50 reports · 81,330 mi
5.7 yr
16%
Fuel / propulsion
46 reports · 79,670 mi
6.8 yr
15.2%
Service brakes
44 reports · 59,000 mi
7.1 yr
6.8%
Service brakes, hydraulic
37 reports · 93,000 mi
10.3 yr
16.2%
Steering
35 reports · 40,000 mi
5.7 yr
8.6%
Speed control
30 reports · 70,000 mi
6.0 yr
10%

Safety recalls — NHTSA campaigns

23V652000 2023-09-25 Do not drive
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

An engine compartment fire while parked or driving can increase the risk of injury.

21V331000 2021-05-10 Do not drive
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

An electrical short in the HECU increases the risk of a fire while parked or driving.

20V519000 2020-08-27 Do not drive
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

If the HECU short circuits, there is an increased risk of an engine compartment fire.

18V907000 2018-12-19
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

A fuel leak in the presence of an ignition source can increase the risk of a fire.

17V224000 2017-03-31
Engine and engine cooling:engine

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Bearing wear may result in the engine seizing, increasing the risk of a crash.

13V356000 2013-08-13
Power train:axle assembly:axle shaft

Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.

A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.

In owners’ own words

Electrical system 180 mi 0 mo in service
TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.
Electrical system 1,000 mi 2 mo in service
IN BRIGHT SUNLIGHT IT IS EXTREMELY DIFFICULT TO SEE THE SPEEDOMETER NEEDLE. THE NEEDLE IS DARK RED AGAINST A DARK BLACK BACKGROUND. ADDITIONALLY IT IS ONLY ABOUT 1/2" IN LENGTH. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS THE ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF YOUR SPEED IS A VERY DANGEROUS SITUATION. *TR
Electrical system 3,000 mi 0 mo in service
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE SPEEDOMETER NEEDLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Power train mileage not reported 0 mo in service
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Other Sorento model years

202520232022202120202019201820172016201520142013201220112009200820072006200520042003

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