11.5% of complaints about the 2003 Mercury Mountaineer came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 6.3 yr in service. The most-reported system is structure (62 complaints), typically at 6.2 yr or about 78,784 miles.
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
THE LIFTGATE IS COMING OFF WHILE DRIVING AT ANY SPEED. DEALER HAS INSPECTED VEHICLE TWICE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
RECALL REPAIR INEFFECTIVE AND AGGRAVATED INITIAL PROBLEM - "CURE WORSE THAN THE DISEASE." REAR LIFTGATE WINDOW SHATTERED. FOLLOWING DEALER REPAIR FOR RECALL 04S29, OUR REAR WINDOW SHATTERED EXPLOSIVELY WITHIN 48 HOURS. THIS WAS THE TYPE OF ISSUE THE RECALL REPAIR WAS SUPPOSED TO PREVENT. INCIDENT OCCURED IN GARAGE WHILE VEHICLE WAS STATIONARY, SPREADING GLASS IN A 6 FOOR RADIUS INSIDE AND OUTSIDE OF THE VEHICLE. THE REAR LIFTGATE HAD NOT BEEN OPENED SINCE THE RECALL REPAIR WAS COMPLETED.*AK
CONSUMER STATES THERE IS A CRACK IN THE PLASTIC MOLDING AROUND THE REAR LIFTGATE GLASS. CONSUMER IS CONCERNED THAT THE CRACK MAY CAUSE THE GLASS TO FALL OUT. THE DEALER WAS NOTIFIED.*AK
WHILE DRIVING ON THE HIGHWAY AT 65 MPH SUDDENLY MADE A WINING LIKE SONG, THEN STOPPED ACCELERATING AND STALLED. CONSUMER WAS ABLE TO COAST OVER TO THE TRUCK MEDIUM. THEN, IT WAS THEN TOWED TO A DEALERSHIP. IT INDICATED THAT THIS OCCURRED BECAUSE A CATALYTIC CONVERTER WAS PLUGGED. DEALERSHIP WAS GOING TO REPLACE THE PLUGGED CATALYTIC CONVERTER PART, BUT WAS HAVING DIFFICULTIES FINDING THE PART. *AK *NM